Manufacturer: Tmobile Category: Service Transfer Clear all filters (18 of 18 reviews match)
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Nobody can call me at my original number and when I call others they don't recognize my number. This is a NIGHTMARE and is the worst possible cellular operator experience. BEWARE: Switch to a T-Mobile plan and lose your phone number... Don't fall prey to such a...
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1.0
Product
Tmobile Service Transfer
#1074425
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In 2 days I talked to 5 customer service representatives, only 2 could able to understand my request which was activating a line on a friend plan and transferring my number to it , I got both the account holders to call T-Mobile and authorize the transfer , I was...
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2.4
Product
Tmobile Service Transfer
#1062137
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I was told that if I switched from Sprint to TMobile I would have no charges for phones or disconnect fees. They lied. They took my top of the line phones gave me almost nothing for them charged me full retail for the phones I got - and gave me $700 on an $1100 bill....
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1.0
Product
Tmobile Service Transfer
#972686
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Came to the US for 3 weeks on holiday (I'm from Europe), figured I should get a prepaid card for that time, so I bought a sim-card with credit for $30. As part of the activation process, I requested a number transfer to a US number I used to have before. This was...
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2.0
Product
Tmobile Service Transfer
#912156
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I called TMobile and was told the equipment from my daughters phone was still being billed to me. I was told she would have to sign a form to have it transferred since it wasn't done with the original transfer. I was told an email would be sent. After several days...
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Anonymous
Anonymous

Lol you can't just give back a phone. 14 day return policy

Product
Tmobile Service Transfer
I didn't like
  • Management
  • Misrepresentation
  • Customer support
#832797
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I had been a Verizon customer for 14 years was not happy about their data plan so I switch to T- Immoible BIG MISTAKE first I gave them 2 exchange phones the rep ask me if I had any more and I brought him 4 older phones which he did not give me credit for. I explained...
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Anonymous
Lurch

Twinkle was pretty good the last 2 years but they are starting to be as unfriendly as the rest. I may fire them soon.

Anonymous
Diane136

Same thing for me. I think it is bait and switch. Have continuously lied about everything. My bill has gone up 22 dollars every month.

1.0
Product
Tmobile Service Transfer
I liked
  • Not much to like
I didn't like
  • Billing
  • T-mobile policies
#796650
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Even after the release, tt took 4 hours to transfer business #/account under my name. 4 hours. I understand the cheapest possible support these clowns are capable of finding are in India, but, 4 hours? T-mobile is the biggest joke on the mobile market there is -...
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1.0
Product
Tmobile Service Transfer
I liked
  • Verizon
I didn't like
  • Are an insult to ones intelligence
#792650
Reply to reviews
T-Mobile sent me two refurbished phones that did not work. When I returned them through UPS they said the screen was smashed on one of the phones. They added $443.17 to my bill and refused to remove the charge. I have moved to Cricket $35.00 dollars a month for the...
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Product
Tmobile Service Transfer
#673627
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I had decided to switch to Straight Talk because my T-Mobile bill was getting out of hand. I started with 5 lines, but had 2 of them eventually suspended as they were held by former roommates who disappeared with the phones and didn't pay their share. (MY bad). The...
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Product
Tmobile Service Transfer
#521751
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After years of paying outrageous phone bills, I could no longer afford I attempted to talk with reps to see if and how I could get the amount I signed up for. I had no luck my bills got higher and higher, I already had unlimited everything but, they always found...
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Product
Tmobile Service Transfer
#518795
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