I recently bought a 2nd home in a small town about 100 miles north of Phoenix. TMobile's coverage there is totally inadequate.
No TMobile stores, because their coverage is terrible. Only Verizon can handle this area. After several years w/TMobile, I need to get out of contract so that I can use a cell (no land line). We have a family plan, 3 lines, shared minutes.
They want to charge me a total of $600. to break contract! Of course, you break a phone, buy a new one, they extend your contract another 2 years!!!!! Best not to take their new phone deal because your contract could go on the rest of your life!!!!!!!
I'd say this is a hair short of illegal. Next time, I'll buy a phone through eBay!