Manufacturer: Tmobile Category: Replacement Clear all filters (13 of 13 reviews match)
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I have been with tmo for 13 years. I just bought 2 phones for almost $900 each. One of my phones drops calls the other no longer operates the wifi function. Tmo warrantied the one with the broken wifi, but the replacement keeps freezing and rebooting. Tmo customer...
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Anonymous
Anonymous

That's why I buy metro phones their cheaper dude if it brakes I just get another I don't even get warranty cause now day's warranty sucks

3.1
Product
Tmobile Replacement
#686942
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Worst customer service ever been lied to from day one. They dont explain anything and lie about the service you get. I got a assciate that told me he was the manger when i came back a month later he was fired when i told the real manger what i was told he said there...
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1.8
Product
Tmobile Replacement
#645153
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I bought a brand new phone from T Mobile and paid a full price for it. For only 2 months, I've found this new phone has some issues. The store manager, Jocelyn Ruiz said T Mobile would send me a replacement under the manufacture exchange warranty. The phone came and...
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1.7
Product
Tmobile Replacement
#556736
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2 months old phone, battery runs out quickly(not a person that sit all day using phone) and my phone gets really hot even without using or charging. Called and was sent another battery but guess what... the replacement battery is not as strong as the one that came with...
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Anonymous
TROLL

WOW..... Great comment below. total agree!!Anonymous Aug 26I fail to see where this is T-Mobile's fault. It seems that you, and many other customers, forget to realize that T-...

Anonymous
Anonymous

I fail to see where this is T-Mobile's fault. It seems that you, and many other customers, forget to realize that T-Mobile doesn't make the phones. It's not the T-Mobile Galax...

Tmobile Del Rio, Texas
Product
Tmobile Replacement
#523462
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I and my family switched to t mobile from sprint. At first we thought how could anyone not come to t-mobile? But then after having the service for less than 2 months we had bought a brand new Nokia Lumina 521 windows phone and 2 refurbished ones. Well the brand new one...
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Anonymous
Anonymous

I had the same issue. I have the Nokia Lumia 521. Well this is my 3rd one. They have all had dropped calls and text messages don't come in unless i restart the phone. T mobile...

Anonymous
ayybee

Look the 5 dollar fee was too process the warranty exchange which I might add is usually 20 dollars but since you have insurance it was only 5$ and free shipping. Without insu...

Product
Tmobile Replacement
#520135
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Made a complain about defective camera in my htc one lte phone to t-mobile before the expiration of my warranty, however by the time troubleshooting concluded (software update, etc), warranty was expired, and t-mobile refused to replace the defective phone despite...
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Tmobile Replacement
#514342
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I had a samsung galaxy s4 brand new and within less than thirty days there were problems. I called for a warranty replacement and they sent me out a phone the next day and told me to send in the old one. I sent the phone in and then a week later receive a mystery...
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Tmobile Replacement
#457218
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I ordered to replacement white Galaxy S4's from T-Mobile on June 3rd 2013, I recived a email that the order was shipped on june 4th 2013. So I tracked the package. Come to find out T-Mobile cancelled my account, trying to say my account was at risk all because I...
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Tmobile Replacement
#429468
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Tryed to buy ipad4 on contract payed 249.99 .2weeks later still not received iPad . . . So i cancelled it. They said money's would be retuned.another 4weeks later still not received refund .rang them say it could be another21 days.and when I started telling this bloke...
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Tmobile Replacement
#399707
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I am so annoyed at this moment. In November I had issues with my Sensation. They sent me 5 phones to replace it and none of them worked, and one even destroyed a 16GB SD card that I had with over 3,000 pictures with some of them being of my dad who passed away last...
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Anonymous
bddrawson

Wow, what a c sucker. I do have a S3 now. I had the sensation for a while, when they were decent phones. I care about my memory card, because my pictures of my dad were on it....

Anonymous
T-Mobile Nation

Wahhh cry me a river. Who cares about your memory card? You were dumb enough to get the Sensation in the first place. Get the S3 and move on!

Product
Tmobile Replacement
#381902
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