Product: Tmobile Phone Service Clear all filters (187 of 187 reviews match)
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Lost phone, called T-Mobile.....WOW. Just spent over an hour, maybe two, it was painful, so not sure.... but spoke to four different people on two different calls, and thei English was not great, and add to that the fact that we could barely hear them....we were afraid...
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Tmobile Phone Service
#1068322
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My phone will not let me answer a phone call at home.I hear the person very clear but they can't hear me. I have been going into the T-Mobile people in town for almost two years now complaining. They always do the same thing, try calling their number and then look at...
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1.0
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Tmobile Phone Service
#1065642
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I switched to T-mobile after years of being with AT&T.My service has been horrible from day 1. The main reason I chose them was they promised 200 dollars for each line I switched. I switched 3 which meant 600 dollars. I filled out the paperwork and waited. Weeks later...
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1.0
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Tmobile Phone Service
#1043579
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Tmobile Phone Service Review

#809707
My family had just moved into a new house, and we all have a horrible connection. I suggest erecting another cell tower in Northwest Canton.
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Tmobile Phone Service Review

#806368
Waiting in line 3 people are being helped there's like six employees working looks like 3 people just standing talking story so mad
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Tmobile Phone Service Review

#800973
I have been a long time customer with Tmobile i jumped my phone and tmobile brought the other phone back, but im still being charged for the phone they brought back from me, im highly upset over this, my phonebill increased over $100, im seriously thinking about switching service if this is not resolved
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Tmobile Phone Service Review

#791378
1.8
Details
Got my granddaughter a new phone t-mobile said she needed to go to Gmail to retrieve her phone list and photos tried 5 times it never retrieve them called customer service the guy named Johnny said he would call her back with info after about 3 hours my granddaughter call him he told her it would cost her $99. 99 to get info rip off
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I just did what they told me to do, to first port the number and then cancel the service, now I called them and I was just told "WE ARE SORRY BUT THAT'S HOW IT IS WE CANT REFUND YOUR MONEY" I hard bad things about T-mobile they are a bunch fo thieves I will never ever...
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Tmobile Phone Service
#1040467
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OK so i added 2 free lines 4 months a go and i was suppose to get charged for those line for 2 months and on my third month bill i was suppose to receive credit for what ever i paid for those 2 lines.but i am still getting charged for those 2 FREE lines. and i talk to...
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Anonymous
josh

t-mobile rep are useless. they just waste your time.

4.2
Product
Tmobile Phone Service
I liked
  • Pricing of the plans
  • Plans
  • Offer
I didn't like
  • Cust serv and liars and employeea
#1025162
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Tmobile.com has the absolute worst service I have ever dealt with. I switched from att to tmobile because the att bill was getting ridiculous. So i called sprint and tmobile. Honestly should of gone with sprint. Anyways. So the lying *** rep i spoke to told me a bunch...
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2.1
Product
Tmobile Phone Service
#888034
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Living and working in Asia, visiting my US home for a month, got a Tmobile sim card for the 30 days I would be here. Upon installing, worked OK, then noticed an alert on my phone prompting me to download the Tmobile App. When I did, my phone went haywire- could not...
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1.0
Product
Tmobile Phone Service
I didn't like
  • No service no refund
#883225
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Tmobile evil. Horrible. No service. Mean. Rude. Scmming. Fraud . Lie. Steal your money for no 4g or any g service. Fcc scustomer needs to shut them down. No u.s. service. Hate them.
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Anonymous
Anonymous

NOPE. NOT RESOLVED AND EVERY MONTH, REGARDLESS THAT THEY HAVe MY VISA NUMBER AND I AM ON AUTO BILL, THEY ARE TOTALLY INEPT AND CONTINUE TO TURN MY SERVICE OFF EACH MONTH. A ...

1.0
Product
Tmobile Phone Service
I liked
  • Not much to like
I didn't like
  • Anyrhing
#818918
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I was told I could reinstate my iphone if I registered it as a pre-paid. Turned out to be bad advice from a *** who works for them. Not only did it not work, but I now have to go into a T Mobile store and take time out of my day to explain to them that it is not a...
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1.7
Product
Tmobile Phone Service
#813643
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I was a prepaid customer for two years and then I stepped up to a T-Mobile Simple No Credit Check plan. I paid a deposit that somehow included paying for my phone SIM that was already on their network. For a year, I paid the SNCC account (two phones) before it was due....
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1.0
Product
Tmobile Phone Service
I didn't like
  • Dishonesty
  • Customer service - or lack thereof
  • Jerks on the phone from corporate and liars
#812349
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