Product: Tmobile Phone Plan Clear all filters (104 of 104 reviews match)
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Shanna Huber Shanna Huber I am a small business owner and had two accounts with T-mobile.One business and one personal. My personal account was with T-mobile for over 9 years!! My cost kept going up. I asked for one of their promo rates and was told I had to leave...
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1.0
Product
Tmobile Phone Plan
I didn't like
  • Billed me 2100 dollars after i cancelled services
#1086259
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I had been with the company since they started and I totally agree that they have changed for the worse.They use to care about their customers, but now they only care for their profits. The service is poor and does not work in areas locally and when traveling. They...
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1.0
Product
Tmobile Phone Plan
#1083761
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2 years ago I made the decision to go from Verizon to T Mobile because they had a cheaper plan.I knew going in that the coverage area would most likely be less reliable. I wasn't wrong. The sad part is watching all the people in a restaurant on their phone except me...
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2.1
Product
Tmobile Phone Plan
I liked
  • Phone
I didn't like
  • Deceptive billing
#1075989
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Tmobile - Data only Data Pack 10 Dollars 1gb Data

#1070925
1 gb Data only for 10 dollars. Sounded good. They told me i needed Voice feature to use the data pack wich is 3 dollars more. I tried it, when it came time to renew the website said it would cost a minimum of 3 dollars to keep it active, but
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Tmobile Phone Plan Review

#893570
1.0
Details
I order a new line on my account. I was never told I would have to pay 40 for each account over 3 accounts. It was never disclosed and no one wanted to take the blame and *** the additional charges. I've been a loyal customer for some time and no of that was taken into consideration . I'm looking for a new provider
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Billing Practices
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Tmobile Phone Plan Review

#853770
1.0
Details
I got new phones in oct 2015. Every month I have to call to update bill - they always over charge. Now their telling me that the discounts I was promised at the store in October are not part of my phone plan. I would have NEVER upgraded if it was going to cost me this much!! 16 years later and I think it's probably time to move on!
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Advertised vs Delivered
Billing Practices
Discounts and Special Offers
Price Affordability
Reliability
Value for money

Tmobile Phone Plan Review

#806881
2.4
Details
The T- Mobile Hot Spot is the slowest, most inconsistent piece of ------ . I most times have to use my phone to watch a video. On turns uses my Data that slows my phone down. T- Moblies answer spend more money and upgrade. I'm like $100+ per months is more than enough. Fix it on your end.
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they shut service and still want me to pay for no service last 2 monthes i paid and they still will not turn service back on and even blocked me from emailing them asking why they think iam *** to keep paying for no service, this the second time the first time was 5...
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Product
Tmobile Phone Plan
#1044934
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TMobile was GREAT when I first started... NO contract, no overages, no totally bogged speeds, it was all fine and dandy. Yet just within the past year I want to say, things got SIGNIFICANTLY worse. My MAJOR frustration started with them when my IPhone 5 was not holding...
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1.0
Product
Tmobile Phone Plan
#1021170
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I quit T-Mobil after a year cause i'm on a fixed income so i needed a cheaper phone company.My new phone service said that my phone service with T-Mobil is stopped and my auto pay will stop also. We even though T-Mobil knew i changed companies they never canceled my...
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1.8
Product
Tmobile Phone Plan
#1019331
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I am a tmobile customer and happy with them for most part. I have bought about 5-6 phones so far and on their simple family plan and though the main account was on one of my family members name. So the thing was i walked into tmobile store and we wanted to get a 5th...
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Tmobile Phone Plan
#1004145
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Mobile has some extremely shady business practices and I will NEVER be a customer with them again and you shouldn't either!I went into a store on 12/2/16 to inquire about upgrading my phone and service plan. I had been with them for almost 3 years and had paid off my...
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1.7
Product
Tmobile Phone Plan
#994852
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The pay what you see is not true!!!!!Don't fall for it. Especially in Ocala FL where there is limited coverage. There's additional charges for insurance and line charges they don't tell you about. My out the door per month was supposed to be $135 for 4 lines, but it is...
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1.5
Product
Tmobile Phone Plan
I liked
  • Phone
  • Initial price plan they gave me
I didn't like
  • Do not read for notes from one month to the other
  • Do not read for notes on your account at all
  • Initial price plan they gave me they did not deliver
#988081
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T-Mobile renighed in December 2016 on their data plan unlimited streaming on select music streaming sites using apps.We'll all of all of a sudden in December 2016 my data use was being used up rapidly using iHeartRadio radio streaming with iHeartRadio app. Before...
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3.6
Product
Tmobile Phone Plan
#986104
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