Tmobile Mobile Phone Service Review from San Antonio, Texas
After learning the hard way that my kindergarten son's school has never been able to reach me via telephone, Only a recorded msg that the call can not be completed as dialed, I contact Tmobile.
All in all I spent almost an hour on the phone, the tech even instructing me to call the school and have them call me, etc...
I do not work for Tmobile and and I don't receive a discount so I should not be treated as if I did. Nonetheless out of desperation I agreed to jump through all his hoops but no resolution was in sight. He offered me a $5 compensation, my monthly bill is over $300, so that was not acceptable but rather insulting.
I request a supervisor return my call.
Almost 9 hrs later I log into my Tmobile app and give msgr a shot.I ask for help and this is the response they offer:
More Review Details
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
|Advertised vs Delivered|
|Style and Design|
|Discounts and Special Offers|
|Diversity of Products or Services|
|Value for money|
What I liked
What I disliked
- There lack of taking care of there customers issues
- No service no refund
- Billing department
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "MagicJack (MJ) works well for many people. However, if you introduce something as simple as a â€˜routerâ€™, then, MJ may have a hard time, as I have had. When..."
- "All they had to do is install a DISH dish, disconnect the Directv dish and connect the cable to the new dish. Instead they drilled holes, ran cables, cut cables,..."
- "I agree 100% HGTV is for the rich does not represent the average or the poor of the USA. I'm 90 years old have written called begged HGTV to help..."
- "I have been ordering from Rose Wholesale since late September and have purchased many items such as shirts, belts, shoes, underwear. I can tell you in no uncertain terms they..."
- "We canceled our service with WALMART Family Mobile in November 2016 and had the cell number ported to another provider. WALMART has continued to bill us without explanation and is..."
- "Why did you guys screw up the photo gallery? It used to be so much nicer and user friendly. There was nothing wrong with it, but you messed it up...."
- "Purchased Larson Security Elegant door on May 2015 from Lowes. First problem encountered were mount screws were too short to support the weight of the door. Called Home..."
- "I placed an order with OFFICEDESIGNS.COM (OFFICE DESIGNS) on Saturday May 4th, 2013 for two Humanscale desks after following a link to their website for low prices on the product...."
- "This man claims to have went to harvard when in fact he has not. He only has a master's certificate. He has never stepped one foot in hardvard. He claims..."