Product: Tmobile Mobile Phone Service Clear all filters (31 of 31 reviews match)
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LIARS, They over bill then pretend they cant help you.I have spent dozens of hours getting transferred in circles and lied too, Dont ever believe them when they say they are going t call you back. They dont. They also dont make notes. I spent hours talking to top...
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Tmobile Mobile Phone Service
#998063
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I have been a T-Mobile customer for 8 years and 2 months and I am now switching. My bill for 3 cell phone lines has "Crept" upward to $295 per month from their quoted $160 "base" price. All the extra charges, hidden fees and ... "Promotions" which they add to your...
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2.4
Product
Tmobile Mobile Phone Service
I liked
  • Good-but mishaps
  • Phones and technology
I didn't like
  • Billing and customer service
#990489
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I started using T-Mobile in 2015 and had nothing but problems. Dropped calls, no internet access, no service of any kind at all, and so on. EVERY DAY there was some kind of problem. I couldn't call and ask for help every day, because I am disabled, had several...
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2.5
Product
Tmobile Mobile Phone Service
#988107
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This company must be the worst I've dealt with.They will promise you the world in credits. One thing they don't tell you is that you'll have to wait for 4-5 months maybe longer to see any credits and will most likely be charged other charges on top. I've been calling...
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Anonymous
Anonymous

Hidden charges? What about when I asked multiple times, before finalizing the contract how much my bill was gong to be monthly they said $261per month ended up being $385 when...

1.0
Product
Tmobile Mobile Phone Service
#987386
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Tmobile Mobile Phone Service Review

Harriett Hill t mobile Walmart Family Mobile t mobile .took money from my auto pay after the phone had been disconnected they owe me596.08i have been trying to get my refund for six months and all I get is lies my new number with boost mobile is863-205-7704 I have had sense last yr.please helpTheir phone number is877-440-9758 these are the reps that have been my refund is on its way.for 6months.
Product
Tmobile Mobile Phone Service
#969327
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Tmobile - Mobile Phone Service Review from San Antonio, Texas
After learning the hard way that my kindergarten son's school has never been able to reach me via telephone, Only a recorded msg that the call can not be completed as dialed, I contact Tmobile. All in all I spent almost an hour on the phone, the tech even instructing...
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1.5
Product
Tmobile Mobile Phone Service
I didn't like
  • No service no refund
  • Sarcasm
  • There lack of taking care of there customers issues
#943494
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We switched to TMobile on Oct 3. We needed three lines. The instore salesman told us "You can get a fourth line free! Either a phone or a tablet." Well, the bill came and it turns out that the 4th line is NOT free if it is a tablet. I spent nearly an hour on the...
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2.4
Product
Tmobile Mobile Phone Service
I liked
  • Devices
I didn't like
  • Personnel
  • Billing customer support
  • Deceptive practices
#933076
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Roughly 4 or 5 years ago I had T-Mobile and all of a sudden I couldn't get a signal in my home. I went to the local T-Mobile store and was told that T-Mobile had lost their rights to AT&T's towers. When I asked what my alternatives were I was informed that they planned...
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1.0
Product
Tmobile Mobile Phone Service
I didn't like
  • Being ripped off
#926837
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I live in Florence, Oregon and have an unlimited data plan with T-Mobile, the problem is than I can only receive/send data at 5 am, the rest of the day you cannot connect. For two months I could not connect at all. The service has gotten worse over the years even...
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2.1
Product
Tmobile Mobile Phone Service
#925503
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I will start off by saying I am very surprised that T mobile exists in this market. Due to their poor service I decided to leave T Mobile.I told T mobile that I would like to switch and that their poor call service, connectivity is affecting our personal life and work...
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Anonymous
Anonymous

I am going thru same thing.

1.0
Product
Tmobile Mobile Phone Service
I didn't like
  • Unnecessary charges
  • Inconvenience at exit
  • T-mobile policies
#912369
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