Product: Tmobile Mobile Phone Service Clear all filters (0 of 35 reviews match)
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I went to register card and could not call customer service I told to go to website and register I explained 3 times that I would not do that because I need a username and password and that to register card was invalid, was told she would email me a link and no email. I should have know better when I asked for a paper bill and was told I had to wait a year before I am able to receive a paper bill finally after 2 years received first bill for 75.00 I don't even want to discuss ringtone issues. What ever you do do not use T-mobile...
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Tmobile Mobile Phone Service
#1235392
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Ladt mth i paid my bill they shut my stuff off,Never refunded fees yet turned in while i was complaining they daid computer error,now off again they state i made crazy pmt arrangements from my cell that I DID NOT DI AND CANNOT USE MY CELL FROM HOME,DISABLED RARLY LEAVE...
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Tmobile Mobile Phone Service
#1234158
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Tmobile - Change Practice of Asking Customer for Security Passcode

When T-Mobile asks customer for security passcode, allow customer to say it verbally or enter it on the phone. Its a problem if the person is around other people and doesn’t want anyone who may be listening to hear the passcode. Can T-Mobile change this practice to be more secure!!! ???
1.4
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Tmobile Mobile Phone Service
#1229276
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Tmobile - Awful coverage

I left ATT for T-Mobile several years ago and it was the worst decision I’ve ever made! My calls would suddenly drop and in certain areas in and around Memphis Tn there was no cellular coverage at all. I left and went back to ATT! Good riddance T-Mobile!
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Tmobile Mobile Phone Service
#1202789
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Tmobile - T mobile cut off service paid for

It took three months to activate unlimited service on t mobile. One month later t mobile, without notice, cut off data service. Store attempted to activate service without success. The tec in the Philippines didn’t attempt any meaningful resolution - however t mobile still wants to be paid! They are a bunch of dishonest thieves!
1.3
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Tmobile Mobile Phone Service
#1187357
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Tmobile - Worst cell phone company on the planet

After 8 months double charges 2 phone's fraudulent visa charges and lies and false promises and $1000 of bs no credits over charging and being told toooo bad
1.0
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Tmobile Mobile Phone Service
#1164930
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Tmobile - Poor signal, customer support worse

New customer as of Nov ‘17. Never had a good signal. Deceptive coverage maps. Downright fraudulent equipment payoff program. The worst customer service ever from people who don’t seem to understand basic issues. I’ll be ditching T-Mobile ASAP. Beware.
1.0
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Tmobile Mobile Phone Service
#1160941
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They only have one requirement, answer your phone !! T mobile had a outage...AGAIN , so when I got called to work my phone was out! I was fired!! All t mobile had to do was give me a statement that said that there was a outage in my area on that day and time. So i...
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1.3
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Tmobile Mobile Phone Service
#1154561
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I called T-Mobile and talked with a sales representative. I let her know what I was looking for and what I had. I asked specifically twice about bringing my Samsung Galaxy S7 Edge from Verizon to T-Mobile. I just bought this phone for over $700 and it is in perfect...
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Anonymous
Marcus

Hello, obviously the sales staff made a mistake. Unfortunately the customer ends up paying for it, one way or another. have you looked into using your Verizon Samsung Galaxy S...

Anonymous
Anonymous

I was lied to by Tmobile, too. Told me the bill would be one price. It was. For ONLY The first month. Has been $40 more per month ever since. All these cell phone companies do...

1.0
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Tmobile Mobile Phone Service
#1072835
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I got a prime co phone 4yrs AGO ,AND ATA SMALL FEE TO PAY OFF MTHLY 2014,NOW ONLY OWE 17.00 AND I WAS TO PAY OFF JULY SO NOW I WANTED LINE CUT OFF 4MTHS AGO AND STILL CHARGING ME SAY I BROKE CONTRACT AND I GOT TO 2018 ON THE LINE.I DONT USE LINE ROR GRANDAUGHER...
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Tmobile Mobile Phone Service
#1067327
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