I HATE TMOBILE. Maybe they are like all the others but I know for a fact they don't care about subscribers nor the public.
They appear to ba a well organized business that is skilled in the art of deception. Sophisitcated leaches sucking every penny they can. After 7+ years I want out but was told it would cost $800 US. To fix "my problem" would involve extending my contract another 2 years.
Recently, I discovered 59 minutes of over usage I stopped using the phone it grew to 155 minutes. After 4 miserable calls to pathetic phone responders ( so poor not worthy to be considered customer service representatives) they say they can't look at my current call record to help me understand "MY PROBLEM". 41 cents a minute adds up fast at TMOBILE. The standard answer with TMOBILE phone support is " I need to put you on hold for a few minutes" After this goes on and on the problem in broken English is an increase is an increase in charges and a 2 year extension to contract.
I have until September 2012 then when my contract ends I will I PROMISE leave this crooked, dishonest, DIRTBAG business for good. I would not be surprised if they review my post and try to find ways to punish me. That's the kind of business TMOBILE is.
To sign up with TMOBILE is to enter BONDAGE and HUMILIATION. YES I HATE TMOBILE.
Product or Service Mentioned: Tmobile Phone Service.