Product: Tmobile Internet Service Clear all filters (30 of 30 reviews match)
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T-Mobile has been the worst since 2016, I have an unlimited plan that can't play a simple video, ever.The speed is slow and I get a frequent "No Service" status on my iPhone7 as a signal strength indicator. Their customer service is the worst, I've called and gone...
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Tmobile Internet Service
#1012779
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I have a hotspot and use it for very basic things like email and facebook.All of sudden right when it gets close to a new billing cycle they close down my internet. I have spoken with managers and they will give me no reason why suddenly with no changes my data is...
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3.2
Product
Tmobile Internet Service
I didn't like
  • Sneaky charges
  • Deceptive practices
  • Being lied to so we would buy the service
#882793
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tmobile has turned into hot garbage i will be switching after this month i have been paying extra $80 per month for the 10gb of 4g data and it used to be worth it but now they throttle my data speed before i even come close to 10 gb i might as well pay the $30 for the...
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1.2
Product
Tmobile Internet Service
#851667
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Tmobile internet connection

#1055652
3.3
Details
Left Att for several days and went with tmobile. What a big mistake that was. If you want dollars saved, but problems, go with tmobile. If you want to pay more for good service then go with att!
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Tmobile Internet Service Review

#997726
1.0
Details
Well I just started having connection problems with hotspot. Not pulling any web pages..called tech support for 4 days running and no one could resolve the connection issue. The last tech said well looks like you didn't purchase big enough data plan. I told that last tech no I sign up with the wrong company. Your techs couldn't trouble shoot a pencil.
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Tmobile Internet Service Review

#909185
1.1
Details
T-Mobile breached contract, said they would slow down internet after GB limit Reched. Well my service was Stopped completly,no internet or phone for 3 weeks.now they expect me to pay bill.
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Tmobile Internet Service Review

#546290
I've Called T-Mobile Customer Service On Numerous Accations About Drop Calls On My Phone Poor Signal Internet Signal Too Weak It's Been 6 Months And Still Nothings Been Done About My Service!
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I have had a HORRIBLE experience with T-Mobile. I purchased the 16GB Gold iPhone 5S at a local T-Mobile store located at 3080 Richmond Road in Lexington Kentucky. I paid for the phone in FULL and I even went ahead and paid a extra month of service upfront and I was...
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Anonymous
annonny

When we had T-Moblie, we never had a problem with it.

Product
Tmobile Internet Service
#472580
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North of Santa Fe, New Mexico in Cuyamungue, Pojoaque, Espanola (Santa Fe itself has excellent data rates) no matter where I go in the cell (LAC 898, CID 30122) and no matter the signal strength "4G" data service is < 100 Kbps except for up to 500 Kbps between 3am...
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Tmobile Internet Service
#447186
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Tmobile 4G works intermittently in midtown Manhattan, flipping to 2G about a third of the time. Customer service is incompetent and mendacious; they wasted hours of my time until finally admitting that the service wasn't reliable. First they reset the phone, then had...
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Product
Tmobile Internet Service
#441389
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Tmobile - POOR SERVICE AND CONSTANT RUN AROUND
Tmobile - POOR SERVICE AND CONSTANT RUN AROUND
Tmobile - POOR SERVICE AND CONSTANT RUN AROUND
I just finished complaining to the FCC and BBB and now I am voicing my problems here. I live in las vegas and have poor service, poor internet speed. poor everything! I have been given the run around over 20 times. I haven't even been offered a credit , a cupcake......
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Anonymous
Yours Truly

Blah Blah Blah.... good luck with that one!! that's why there are terms and agreements like disclosures to protect the company...fine print "Coverage not guaranteed" who knows...

Product
Tmobile Internet Service
#412679
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My contract is limited minutes, 4G internet (which we have found out since that it is not a true 4G, galaxy 2 phones (2) through Costco, for 150$ monthly, just over a year on our contract. We have had nothing but trouble. We have never had 4G service, very slow in...
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Tmobile Internet Service
#391911
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Been a customer for 8 years everything was good. Then last year upgraded to mytouch 4g and started losing service every day, I have internet 4g but the test run shows me that its less then 1g fucken rip off. And I pay 30 bucks for internet. I can get a home internet...
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Tmobile Internet Service
#379539
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OK I AM A TRUCK DRIVER AND I NEEDED INTERNET SERVICE FOR THE PLACES THAT I GO INTO, WELL WENT INTO MY LOCAL T-MOBLE STORE AND TOLD THEM WHAT I NEEDED AND THEY SAID THAT I NEEDED A THING KNOWN AS A HOT SPOT WAS WHAT NEEDED SO I GOT ONE, WELL TO MAKE A LONG STORY SHORT...
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Anonymous
Lol

You brought this upon yourself. You should always check the coverage map before purchasing a mobile broadband. I'm pretty sure as a truck driver, you're in a lot of areas wi...

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Tmobile Internet Service
#374650
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