Product: Tmobile Internet Service Clear all filters (30 of 30 reviews match)
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Tmobile internet connection

Left Att for several days and went with tmobile. What a big mistake that was. If you want dollars saved, but problems, go with tmobile. If you want to pay more for good service then go with att!
3.3
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Tmobile Internet Service
#1055652
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T-Mobile has been the worst since 2016, I have an unlimited plan that can't play a simple video, ever.The speed is slow and I get a frequent "No Service" status on my iPhone7 as a signal strength indicator. Their customer service is the worst, I've called and gone...
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Tmobile Internet Service
#1012779
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Tmobile Internet Service Review

Well I just started having connection problems with hotspot. Not pulling any web pages..called tech support for 4 days running and no one could resolve the connection issue. The last tech said well looks like you didn't purchase big enough data plan. I told that last tech no I sign up with the wrong company. Your techs couldn't trouble shoot a pencil.
1.0
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Billing Practices
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Tmobile Internet Service
#997726
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Tmobile Internet Service Review

T-Mobile breached contract, said they would slow down internet after GB limit Reched. Well my service was Stopped completly,no internet or phone for 3 weeks.now they expect me to pay bill.
1.1
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Tmobile Internet Service
#909185
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I have a hotspot and use it for very basic things like email and facebook.All of sudden right when it gets close to a new billing cycle they close down my internet. I have spoken with managers and they will give me no reason why suddenly with no changes my data is...
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3.2
Product
Tmobile Internet Service
I didn't like
  • Being lied to so we would buy the service
  • Sneaky charges
  • Deceptive practices
#882793
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tmobile has turned into hot garbage i will be switching after this month i have been paying extra $80 per month for the 10gb of 4g data and it used to be worth it but now they throttle my data speed before i even come close to 10 gb i might as well pay the $30 for the...
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1.2
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Tmobile Internet Service
#851667
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Tmobile Internet Service Review

I've Called T-Mobile Customer Service On Numerous Accations About Drop Calls On My Phone Poor Signal Internet Signal Too Weak It's Been 6 Months And Still Nothings Been Done About My Service!
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Tmobile Internet Service
#546290
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I have had a HORRIBLE experience with T-Mobile. I purchased the 16GB Gold iPhone 5S at a local T-Mobile store located at 3080 Richmond Road in Lexington Kentucky. I paid for the phone in FULL and I even went ahead and paid a extra month of service upfront and I was...
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Anonymous
annonny

When we had T-Moblie, we never had a problem with it.

Product
Tmobile Internet Service
#472580
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North of Santa Fe, New Mexico in Cuyamungue, Pojoaque, Espanola (Santa Fe itself has excellent data rates) no matter where I go in the cell (LAC 898, CID 30122) and no matter the signal strength "4G" data service is < 100 Kbps except for up to 500 Kbps between 3am...
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Tmobile Internet Service
#447186
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Tmobile 4G works intermittently in midtown Manhattan, flipping to 2G about a third of the time. Customer service is incompetent and mendacious; they wasted hours of my time until finally admitting that the service wasn't reliable. First they reset the phone, then had...
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Tmobile Internet Service
#441389
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