Product: Tmobile Customer Care Clear all filters (0 of 76 reviews match)
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So after we did tmobile reported us to a collection agency just because they lost us. We paid the final bill within 3 weeks..but they are SO terrible and it was over 900 dollars. They reported the last 140 REALLY. And they never refunded us for the equipment return....
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Tmobile Customer Care
#1234888
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Tmobile - Horrible Customer Service

Trying to sort out a mix up with my last bill. I go to the store and they tell me I need to call T mobile. I call T mobile and they tell me I need to go to the store. This company is the absolute Worst!!
1.1
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Tmobile Customer Care
#1234735
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Tmobile - Worst company i ever been

This is the wost company i ever been it was a huge mistake to change to this company , the always lie and never resolve anything even when is there fault they say it is what it is , and we end paying for there mistake ,employees are not trained, i will stop anybody i know from give this company business, huge mistake huge..!!!
1.0
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Tmobile Customer Care
#1226219
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Tmobile - Going into a plan with my fiancee

We went to the T-Mobile at Coon Rapids Minnesota and were put on a waiting list and said that they were text us within 25 minutes to set up service that I could go on and plan with my fiance, and we got two text and they close at 9 and never text back so we were waiting for nothing.
1.6
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Tmobile Customer Care
#1216988
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Tmobile - How long does it take to get new service

Completed all information on December 27 today is January 9 do not have T-Mobile service yet
1.4
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Tmobile Customer Care
#1165778
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I recently moved from a tiny town in Georgia to larger metropolitan area in Louisiana.I had adequate to very good service in Georgia, but in my current location my one bar of service provides a minimal connection to the Internet, no reliability to make phone calls...
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1.0
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Tmobile Customer Care
#1145412
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I was having a terrible experience with my phone freezing up, and not charging.I was told by phone to go in a specific store, 854 Cleveland Ave. It was horrible, there were three teen workers there playing around so loudly that they did not even notice I was there, and...
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Tmobile Customer Care
#1137728
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Tmobile - Customer "no service"!!!

TMobile has been horrible. Customer service is a joke. They could care less. Don't help fix anything. Can't even admit their mistakes and scam you into a service that does not work but take your money anyway even though they scam your phone from you and do not pay you for it. Thanks for the $1000 bill I now owe at the other worthless company Sprint! TMobile is worthless.
1.0
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Tmobile Customer Care
I didn't like
  • Dealing with liars
  • Lack of account information availability
  • Way they force you to buy new phones
#1104916
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On September 9, 201 at approximately 2:30 pm, my friend and i went to tbe T-Mobile on 93 Court Street , Brooklyn, NY to i quire about the 2 for 1 Samsung 8.When we enteted the store all of the reps were talking to each other and not one of them came over to us to see...
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Tmobile Customer Care
#1103014
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Tmobile - T-Mobile great experience

Unusual problem - phone went straight to voice mail and voice came on: "This is Lisa, I have a $100 gift certificate for you". Tried all usual things to get rid of it but couldn't. In 20 minutes, Jorg at customer service sorted. Great job! Brian Redman
3.9
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Tmobile Customer Care
#1099868
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