Product: Tmobile Customer Care Clear all filters (0 of 78 reviews match)
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Tmobile - I went to T-Mobile in Panama City Mall in a lady named truly

I did contact them I went in the store very disrespectful she lied about everything she told me her name is truly and the Panama City Mall tried to turn the tables on me call customer care they did not care
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Tmobile Customer Care
#1353036
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After signing up, lied about available tablet to get the deal done. 8 visits to store. Either manager blatantly ignored my presence, or just didnt show up for pre arranged scheduled appt. Worst service ever. As soon as i can leave without further stolen money i will....
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ant

Worst service, im in complete shock, I last time I was lied to like this was when I had Nextel, n you see where they are, customer service rep got me to agree to plan with pro...

1.0
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Tmobile Customer Care
#1254754
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So after we did tmobile reported us to a collection agency just because they lost us. We paid the final bill within 3 weeks..but they are SO terrible and it was over 900 dollars. They reported the last 140 REALLY. And they never refunded us for the equipment return....
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Tmobile Customer Care
#1234888
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Tmobile - Horrible Customer Service

Trying to sort out a mix up with my last bill. I go to the store and they tell me I need to call T mobile. I call T mobile and they tell me I need to go to the store. This company is the absolute Worst!!
1.1
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Tmobile Customer Care
#1234735
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Tmobile - Worst company i ever been

This is the wost company i ever been it was a huge mistake to change to this company , the always lie and never resolve anything even when is there fault they say it is what it is , and we end paying for there mistake ,employees are not trained, i will stop anybody i know from give this company business, huge mistake huge..!!!
1.0
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Tmobile Customer Care
#1226219
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Tmobile - Going into a plan with my fiancee

We went to the T-Mobile at Coon Rapids Minnesota and were put on a waiting list and said that they were text us within 25 minutes to set up service that I could go on and plan with my fiance, and we got two text and they close at 9 and never text back so we were waiting for nothing.
1.6
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Tmobile Customer Care
#1216988
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Tmobile - How long does it take to get new service

Completed all information on December 27 today is January 9 do not have T-Mobile service yet
1.4
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Tmobile Customer Care
#1165778
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I recently moved from a tiny town in Georgia to larger metropolitan area in Louisiana.I had adequate to very good service in Georgia, but in my current location my one bar of service provides a minimal connection to the Internet, no reliability to make phone calls...
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1.0
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Tmobile Customer Care
#1145412
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I was having a terrible experience with my phone freezing up, and not charging.I was told by phone to go in a specific store, 854 Cleveland Ave. It was horrible, there were three teen workers there playing around so loudly that they did not even notice I was there, and...
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Tmobile Customer Care
#1137728
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Tmobile - Customer "no service"!!!

TMobile has been horrible. Customer service is a joke. They could care less. Don't help fix anything. Can't even admit their mistakes and scam you into a service that does not work but take your money anyway even though they scam your phone from you and do not pay you for it. Thanks for the $1000 bill I now owe at the other worthless company Sprint! TMobile is worthless.
1.0
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Tmobile Customer Care
I didn't like
  • Dealing with liars
  • Way they force you to buy new phones
  • Lack of account information availability
#1104916
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