Product: Tmobile Cell Phone Upgrade Clear all filters (3 of 3 reviews match)
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I was told that after 12 months of on-time payments I could upgrade to a new phone for zero down.July 22nd is when I was told. Then I was told I had to wait another month (which is nowhere in the contract) until I'm eligible. Their support keeps giving me the runaround...
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Anonymous
Anonymous

It's when you made your first payment. You will just have to either wait the month or get off your rump and actually go into a store. Your little hermit routine ain't gonna cu...

1.0
Product
Tmobile Cell Phone Upgrade
I liked
  • Convenient locations
I didn't like
  • Reps
  • No customer appreciation
  • Jerks on the phone from corporate and liars
#1077878
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Been with T mobile right at 15 years, thats a long time to stay with one Company.Very disappointed at the servie i recieved when i went to get a New phone after i broke my screen. Went to T mobile store 9404 in winston salem,NC I was meet by a salesman that right off...
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Anonymous
said hajisaid

i feel you man same here been with t-mobie 13years i used to get riped off every mont every year till i recieved $1183.06, and the worst part is that they are not willing to ...

2.4
Product
Tmobile Cell Phone Upgrade
#1029894
Reply to reviews
I have been with t-mobile for three years and they refuse to let me upgrade unless I pay the full amount of the phone that I am trying to upgrade to. They won't even bill the amount of the phone to my account (like they did with two other phones I got from them and paid for). I just don't understand tmobile...
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3.3
Product
Tmobile Cell Phone Upgrade
#975129
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