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I joined my account with my significant other in order to save money. I was not aware that there was an outstanding balance from my old account because I was paying my monthly under the new account.

I got sent to collections for $306 with to communication. I found out through my credit trackers on my phone. I paid the collection off on the spot but my credit score dropped 15 points. Not good.

I called to complain about it and got snubbed.

I can't stand the company now especially when I've been a loyal customer for over 15 years. What a disgrace!!!!!no shame what so ever.

Product or Service Mentioned: Tmobile Account.

Company wrote 0 public responses to the review from Jan 18, 2016.
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