I joined my account with my significant other in order to save money. I was not aware that there was an outstanding balance from my old account because I was paying my monthly under the new account.
I got sent to collections for $306 with to communication. I found out through my credit trackers on my phone. I paid the collection off on the spot but my credit score dropped 15 points. Not good.
I called to complain about it and got snubbed.
I can't stand the company now especially when I've been a loyal customer for over 15 years. What a disgrace!!!!!no shame what so ever.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss tmobile account. Tmobile needs to read this review and look into the issue (if any) according to poster's claims.