Product: Tmobile Account Clear all filters (0 of 70 reviews match)
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EVERSINCE tmobile made a new update., I'm not able to review my device payment and make payment on my device because I'm not the account holder. I hate the idea I have to keep on calling tmobile just to review my account.. The account her is a private person he wo t...
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Anonymous
Anonymous

Then get your own account under your name?

1.2
Product
Tmobile Account
#1329815
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I been with tmobile for 10 years. Last year I decided to have a family plan with a friend of mind. It was good until the changing of the app. Before I was able to review my device balance but ever since tmobile update the tmobile app I'm not able to review and make...
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Anonymous
Anonymous

Non account holders is that you don’t hold the account you would need to get it in your name before you can have full access to something that isn’t yours.

Product
Tmobile Account
#1329813
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Do NOT do business w/ T- Mobile! I had it for over 11 yrs, decided to join my mother's account but that didn't work out, so I got my own account again. My phone was paid off & I got a tablet. I decided to go on someone else's account w/ Verizon. When I cancelled my...
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5.0
Product
Tmobile Account
I liked
  • I liked previous pricing plan
  • People in the store were very nice
I didn't like
  • Refund policy
  • Company policy
  • Billing department
#1233158
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In Sept 2017 I paid the balance on the phone I financed, keep in mind I was paying $30 extra dollars for financing this phone.In October 2017 I received my bill which reflected the $30, I called and spoke to their representative who assured me that it was mistake on...
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1.0
Product
Tmobile Account
I didn't like
  • Billing
  • Outsourcing jobs
  • Not pro-america
#1117210
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I logged into my T-Mobile hotspot account 504-509-XXXX and saw the below message.Youve received a no-charge one time 4GB Data Pass, good for up to 12 months, now available for use. Please contact Customer Care for expiration details and to track your usage. I called...
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3.3
Product
Tmobile Account
I didn't like
  • Earning something but not allowed to use it
#1069727
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My Samsung phone has been locked out do to forgetting my Google password.Tried to many times to open my account and now my phone is locked. I have been told by your company that it is now a national security issue. I have tried to fax information to this company 4...
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1.6
Product
Tmobile Account
#1034417
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Maybe this will get someone's attention and find us some help.We switched to your carrier on Black Friday, 2016. We submitted our bills and waited patiently through your companies mistakes. We mailed the phones back with the provided shipping label from your company....
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1.3
Product
Tmobile Account
#1029406
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Tmobile Account Review

my lease came up so i went online to have balence put on payment plan. paid taxes and gave e signature then received a1200.00 bill. now have been trying to cancel with no success.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Tmobile Account
#1023888
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Please watch your accounts! Especially if you ever activated lookout! I purchased a phone from t-mobile an it was defective so they sent me a new phone. What I wasn't told is lookout mobile security backs up the phone not the sim! I've had over 1000 charges ran through...
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1.0
Product
Tmobile Account
I didn't like
  • Being lied to
  • Having to prove fraud myself without actual records
  • Deceptive billing
#853965
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I was told by sales associate Christina that if we added a 3rd line of service, we could convert our personal account to a business account and then get a $40 monthly discount. Christina confirmed this information several times over 2 days. We agreed and finished the...
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2.2
Product
Tmobile Account
I didn't like
  • Being lied to and ripped off tricked into adding services
#853635
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