I have been a loyal T-Mobile customer for a few years and have paid my bills on time. Half a year ago, I moved from Philadelphia to North Port, Florida; there is no T-Mobile service in this area. I called and complained a handful of times and was told that the service would be fixed.
After no results, I went to AT&T because they have great service in North Port. T-Mobile Wireless is charging me $392.55 and I have recieved a letter from a debt collector. This is a crime... charging me when I had no service at my home and I was told the service would be fixed. I refuse to pay this bill. I had no service.
I called the company and told them I refused to pay my bill. They asked why I didn't cancel my service sooner, and I told them it was because T-Mobile Wireless said there was no reason to cancel my services with them because they would fix the service at my home. After waiting for better service and nothing changed, I got fed up and switched companies.
North Port, FL