TMobile - T mobile upgraded towers so They can sell more phones
I am a T mobile customer. I use to brag about my service about my service to any one that would listen.
Some people thought I was lying or I worked for T mobile lol. My service was excellent. No complaints until 7-8-16 when they upgraded their tower. On Friday 7-8-16 my service was terrible I called they said they were upgrading.
I thought ok no big deal but today I called again today and found out their upgrade does not support my 5c Apple phone and I need to buy a new phone.!!! What the H..l !!! Now my phone carrier is telling me I need to replace my phone that I bought 2.5 years ago for $ 589.00 . I guess T Mobile needs to improve their bottom line on the backs of their customers.
??? Shame on you T mobile!!
Reason of review: Bad quality.
Monetary Loss: $1169.
TMobile Cons: Being scammed, Way they force you to buy new phones.
Location: Valdosta, Georgia
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Comments
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I am experiencing the same issue... bad signal/service after tower upgrade.
Only solution offered was to purchase an newer version of Iphone.
No special discount offered to a customer of 17 years! Horrible.
Same here said upgrades don't support phones. Got new because needed to upgrade anyways two months later they upgrade the towers again now are brand-new phones don't work and they want us to get new phones yet again