I applied for the Free Flight in 07 program, changing my plan to the My Favs program and submitting a booking reqest application, as required to get the free flight.I did everything that was required of me, but TMobile and their booking agent couldn't seem to get their information together as to whether I was eligible or not.
They finally resolved the issue and concluded that I was eligible in 2009. I then tried to put in my booking request by the deadline. The phones were busy, so I called T Mobile, who said that they would contact me to get my booking request.
They never did contact me, and when I initiated contact to see what was going on, they stated that the promotion was over and they don't intend to compensate me for my troubles.T Mobile should not offer promotions because they have no idea how to choose the right partners and they consistently make promises that they don't intend to keep.