Not resolved
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
0 comments

We have a t mobile account.We paid on insurance each month.

Our phone had problems working and t mobile was suppose to send a replacement phone to a local store but failed to do so twice. Eventually the phone broke and could not be used at all. We have chat evidence that our account was to be placed in suspend status and we were to only be charged $10 a month. T mobile improperly stated trying to charge us for the full monthly amount.

T mobile sent us a bill via email always and now lying claiming to have sent to a nother address.

T MOBILE CANCELLED OUR ACCOUNT.WE WANT A FULL REFUND FOR ALL INSURANCE PAID AS WE WERE NEVER ABLE TO USE IT AND WE WANT OUR ACCOUNT REINSTATED

Review about: Tmobile Cell Phone Insurance.

Reason of review: Bad quality.

Had an Experience with Tmobile?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Tmobile - Mobile Phone Service Review from San Antonio, Texas Tmobile "After learning the hard way that my kindergarten son's school has never been able to reach me via telephone, Only a recorded msg that the call can not be completed..." Read more Tmobile - T-Mobile Throws its Own Customers Under the Bus When it Comes to "Contract Jail" Tmobile "Hmmm. Our phones were paid off, our charges were WAY more than the $80 for 2 lines advertised in the "Family Plan", and T-Mobile is waging an aggressive campaign aimed..." Read more PICS INCLUDED!! tmobile porting fees are BS and were not mentioned when i called to cancel service. Tmobile "i called customer service and they said if i just canceled my service first, then i wouldn't of been charged a whole month of service again. however, when i called..." Read more Incompetent Ignorance. Safelink wireless Safelink Wireless "I have submitted all documentation several times thru various methods including texting the information,email, and U.S. Postal Service. It states my documentation is approved however my status is still PENDING...." Read more Worst experience of my life with Fashionmia Fashionmia "I ordered a dress that was way too small and I'm having problems as they want it to go to a wallet to use for me for something else to..." Read more Myfax - They make it almost impossible to cancel Myfax "In California I am pretty sure they passed a law that if you allow customers to sign up for a service online, you have to also make it possible to..." Read more Crazy Beta - Printed t-shirts Crazy Beta "Crazy beta had a really good customer service; they were really polite, quick and easy. I called them asking for mens t-shirts so they will give me the complete information..." Read more Plentyoffish - Can't finish my resume. Plentyoffish "Every time I try to set up my resume; I all most get finished. I've taken a long time to fill it out. I tell the truth about the question...." Read more