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We have a t mobile account.We paid on insurance each month.

Our phone had problems working and t mobile was suppose to send a replacement phone to a local store but failed to do so twice. Eventually the phone broke and could not be used at all. We have chat evidence that our account was to be placed in suspend status and we were to only be charged $10 a month. T mobile improperly stated trying to charge us for the full monthly amount.

T mobile sent us a bill via email always and now lying claiming to have sent to a nother address.

T MOBILE CANCELLED OUR ACCOUNT.WE WANT A FULL REFUND FOR ALL INSURANCE PAID AS WE WERE NEVER ABLE TO USE IT AND WE WANT OUR ACCOUNT REINSTATED

Review about: T Mibile Insurance.

Review #1061986 is a subjective opinion of a user.

1.0
Warranty
Price Affordability
Value for money
Reliability
Exchange, Refund and Cancellation Policy
Coverage Area
Diversity of Products or Services
Advertised vs Delivered
Customer service
Discounts and Special Offers
Style and Design
Product or Service Quality
Website
Billing Practices
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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