I received a $50 Debit card from T-Mobile issued by CitiBank ( a risky and frustrating process alone).At no time was I advised or did I agree to an expiration date at which time T-mobile would confiscate/take my money by rendering the debit card "expired".
After the card is issued the money belongs to the customer. I used it and mis-placed until today, with a balance of $31.94 confirmed by T-Mobile Rebate Center. T-Mobile refuses to re-issue it , send me a check or credit my account. Banks are required to forward dormant accounts to the state in California.
But T-Mobile says the money is forfeited - I loose. (unethical and perhaps illegal?) I filled a BBB complaint and now T-Mobile says they have no record of the card I have in my hand.
I would like to hear from other T-Mobile customers.
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