T MObile has the worst customer service I have ever experienced. They double my bill instead of making the correct adjustments, then thay called me a liar, hung up on me, and told me I ment nothing to T Mobile.
If you have them Change as fast as you can. I was with them for over 3 years and never had any problems until now. But if you have a problem they dont fix it, instead they make it worse. I could not believe after talking to them so many times about the same problem that it is still not taken care of.
They say the are rated # 1 in customer service but I couldnt tell you who voted on this, it must be someone who does not use T Mobile.
SO the old saying the customer is always right means nothing to them because to them the customer always is a liar. Never Again!