Not resolved
2 comments

T-mobile has become a very unresponsive with customer service.they haev overbilled for services, despite they verifying the same they refused to correct their bills and further more tack on re-stocking and cancellation fees.

We attempted time after time to seek an amicable resolution, with no avail.

Five years ago they trully were very good at providing excellent service, now they manipulate their billing techniques and cancellations to trully bilk consumers.This type of conduct must be stoped, how can a $ 600.00 bill become over $ 1,458.00 see more details at: http://www.youtube.com/watch?v=ue4ynWCvm5o

Monetary Loss: $858.

Had an Experience with Tmobile?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#518411

I can find pages and pages of dissatisfied t-mobile customers all over the web all sharing the same issues and same complaints but yet no one does anything about them??? I thought cell phone providers are governed by the FCC? Do they not see or realize there is a major issue here??

Anonymous
#267394

They told me one day that they were offering a month of internet free, so i used the internet and it worked fine. The bill came at the end of the month and the bill was $328 compared to my $135 bill, i was pissed, i called to complain and they told me there was nothing they could do. Customer service is terrible.

You May Also Like

Tmobile - Customer Care Review Tmobile "Worst customer service ever... Supervisors lies, representatives doesn't keep you on hold for a long time.. They never keep their word.. Received an email and text that a issue was..." Read more Tmobile - T-Mobile Potential New Clients BEWARE!!! Tmobile "Since I am a global traveler and at the suggestions of some of my colleagues, I wanted to look into switching from AT&T to T-Mobile as a phone carrier. I..." Read more Tmobile - Account Review from Chicago, Illinois Tmobile "I joined my account with my significant other in order to save money. I was not aware that there was an outstanding balance from my old account because I was..." Read more Rise Broadband - How bad can they get? Rise Broadband "Rise Broadband works hard to be one of the worst internet service providers in the US. They offer third-world quality and speed while grossly overcharging for service that is often..." Read more Little Caesars - Dirty and rude Little Caesars "i worked at little caesers for about 6 months and was hired At the one in Dixon il. Then 2 weeks later i became a manager due to my hard..." Read more Crazy Beta - Printed t-shirts Crazy Beta "Crazy beta had a really good customer service; they were really polite, quick and easy. I called them asking for mens t-shirts so they will give me the complete information..." Read more Glam Seamless - Day 3 and still nothing Glam Seamless "First of all, I purchased my extensions monday. I went with this company because I was searching for a new brand of extensions. I saw their ig and thought I'd..." Read more Lenscrafters -  Don't use your hard earned $$$ on them Lenscrafters "They can make your glasses wrong and still not fix them. OUT THE GATE I noticed something on my lenses they assured me just clean it. Asked them for cleaner..." Read more