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I got new cell phone for exchange the one that not working properly and on Warranty, I told the guy to transfer all the data and phone numbers and everything in the old phone ,he says yes he did , and I just believe him. But he didn't do any of that, and I loose all my important phone numbers and all my note and my video and picture from my trip to ROME ITALY last year,beside other family video and photos in my cell ph. Also he offer me to buy a new bigger memory card that's bigger, I ask how much is that, he said $3 take from your bill, but he don't tell me the actual price which is $80, I found out after I got my ph bill, I was so upset but nothing I can do, and when I went back to the store and ask about my old memory card that store all my info, they said they destroy it, sorry nothing we can do!

Product or Service Mentioned: Tmobile Service Transfer.

Reason of review: Not as described.

Company wrote 0 public responses to the review from Oct 14, 2017.
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