Tmobile - T-Mobile charging fraudulent disconnection fee I have not had contract for a year and cancelled
was a customer of T-Mobile for over 11 years. Moved, changed number over the last 3 yrs no coverage a mile from my home, spent over 12 hrs trying to get the caller id for my T-Mobile cell number to display my name instead of last person who had my now number this was over a span of 2 1/2 yrs and it was never resolved.
So I went on a no contract plan in april of 09 paid $35 to switch over was told my existing contract ended in Oct09. Switched to another company in July10 they are trying to charge me a $200 cancelation fee for canceling my contract. I DON'T HAVE A CONTRACT. Had to argue with the person and then told me it would be 72 hrs to see if they would cancel the $234 charge.
I am now 3 days past the payment date and they are burning up my home phone number. T-Mobile reps lie and change the term of your contract, can't find anything in the records that they keep on purpose to their benefit to charge you fees that you do not owe.
Run away from this company do not purchase a T-Mobile plan/phone go with an honest phone company. T-Mobile is not reputable anymore.
Review about: Tmobile Phone Plan.