We were customers of T-mobil for oever 5 years. When we found a erroneus $ 120.00 extra charge for unlimited internet service.
When we asked for them to correct it despite the fact only one phone had unlimited internet and no usage on the others, they refused to issue a credit. We asked them to eliminate the charges or we would move service, they did not care. We moved to another carrier. then they tacked on over $ 200 re-stocking fees for replacement of equipment from previous month, plus a penalty fees despite the service would expire within two months.
they also tacke on collection fees. So a $ 600 bill turned out to become $ 1,458.00 we are looking for others in order to file a CLASS ACTION suit against T-mobile.
please contact email@example.com with details of similar events, we need atleast 29 more persons that have experinced such abuse.
Review about: Tmobile Internet Service.