2 comments

T-Mobile has tried to rip me off twice. First time with their "Free Flight" program. Luckily I kept all my documentation, but when I called and tried to fax it to them, they refused to look at my documentation.

It took 4 months and a complaint to the BBB to get my ticket.

Second, they removed money from my bank account by mistake, which caused my account to be overdrawn. It took 4 hours on the phone, speaking with 8 different people, then a complaint to the BBB, the FCA, and the Attorney General to get the money back they had wrongly taken from my account, and they only paid back the money they had taken wrongly, not covering my bounced checks. My case is still pending with the Attorney General.

I encourage anyone with a complaint to contact the New Mexico Public Regulation Commission.

Again, they refused to look at my documentation and only.

Their customer service was nothing but rude to me.

Had an Experience with Tmobile?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#75462

:grin If you customer were not so down right rude and trying to take one over you might not be treated this way. Furthermore where do customers get off that is okay to scream and cuss the person out on the phone. Where do people get off that this behavior is fine would you want to be treated taht way

Anonymous
#60216

They're rude to you because you're an ***.

You May Also Like

ACN has the worst customer service I've ever experienced in my life. They are rude and asssume customers lying. It's a scam for internet and will never ever use acn again Acn "I contacted them and I not only was spoken to nicely, the associate accused me of lying. I was told when I got the service it wasn't on a contract..." Read more 5linx - Please Do Your OWN Research Before Making Comments! 5linx "I sit hear and read all these interesting comments and it just baffles me at the way people communicate their feelings. If anyone has ACTUALLY taken the time to..." Read more Tmobile - Mobile Phone Service Review from San Antonio, Texas Tmobile "After learning the hard way that my kindergarten son's school has never been able to reach me via telephone, Only a recorded msg that the call can not be completed..." Read more Rise Broadband - How bad can they get? Rise Broadband "Rise Broadband works hard to be one of the worst internet service providers in the US. They offer third-world quality and speed while grossly overcharging for service that is often..." Read more Poshmark - Purposely deceived! Poshmark "I bought 2 purses to get the shippin discount from the same seller. BOTH bags were sold as Leather. 1 bag still had the abee clearly stating "Simulated Leather" The..." Read more Glam Seamless - Day 3 and still nothing Glam Seamless "First of all, I purchased my extensions monday. I went with this company because I was searching for a new brand of extensions. I saw their ig and thought I'd..." Read more Little Caesars - Nasty/ unprofessional Little Caesars "I just wanted to say that Sarah heckman Dean needs to be fired. She talks to her employees any type of way. She cusses at them and calls them names...." Read more Tradesy - Horrible Customer Service Tradesy "The customer service for this site is non existent. I recently purchased a bracelet on there that does not match the description or the picture listed whatsoever. It was supposed..." Read more