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I just wanted to relate to you the worst customer Experience service nightmare I have ever had in my life. I went into a Tmobile store in Los Angeles. Tmobile employees only get extra comissions when they buy or sell a cellphone in the store. Therefore they have zero...
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#688027
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My name is Kia.. I upgraded to my 1st (I) phone 1. received the wrong phone first of all. 2. That phone went bad after 2wks. 3. The 2nd phone sent to me the Battery kept getting hot to the point it burned my hand. 3. When I found out T-Mobile had sent out a...
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1.0
I liked
  • Location
I didn't like
  • Being scammed
#686283
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T-Mobile stole my money! On June the 8th 2015 I attempted to make a payment through T-Mobile's website, normally it shows a 0 updated balance right away. This time it didnt, so I called support to see what was up. ..the associate told me they were having issues and...
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Anonymous
Anonymous

File a complaint with the BBB. They get T-Mobiles attention. Also you can file with your state Attorney General and the FTC. Enough complaints will cost T-Mobile hopefully a h...

1.5
#675917
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Had tmobile for 6 years and now I have to say enough. Less then a year ago i bought a new note 3. At first the phone was awesome after 2 months of usage I started to have problems with the phone I call t-mobile and had the phone replace. Now is my 3 phone and I...
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2.2
#564434
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First off, they signed me up for the JUMP! program without me asking for it and worst of all WITHOUT EVEN TELLING ME! Then when I went online to setup my online account managment, I happened to notice the plan I asked for had been replaced with a more expensive plan,...
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Anonymous
lolwut

T-Mobile management requires their reps to sale higher data and insurance, if they don't meet these demands they're fired. It's a shame for them to do this to their staff and ...

#543641
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I went into T-mobile store and signed up my Sony Experia android phone with T-mobile. I quickly found out that maps and data was not coming up. I spent 2 weeks going in and out of T-mobile stores trying to find out why. I finally found out that their towers don't...
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Anonymous
***ed Off

I'm in the same situation... I was told that my phone would work T mobile SUCKS

Anonymous
SMH

Well if the phone isn't a T-mobile phone than it isn't their responsibility to know if your phone that you bought elsewhere is going to work. If you buy a phone that isn't fro...

#425264
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I had been with T-Mobile for 4 years and I never had any major trouble. I have had phone problems but that is because of the phone itself. Customer service and reps have been good to me. BUT I am fed up with the contract and the price. I have found a company that uses...
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plamya
plamya

I absolutely hate T-mobile, their service here (Kansas) absolutely is awful. They promised us 4G but all we could get was 1-2G and sometimes 3G. When we repeatedly complained ...

#413488
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I transferred my number to T-Mobile from AT&T and, instead of activating my number (the only one on that contract), they deleted my brother's number (on a completely separate contract, which he opened 6 months ago), gave him my number, deleted all processing of...
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#403590
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I called tmobile to activate a we line with hubby. I saw the free smart phone offer onlne so I asked the rep for the free phone he didn't tell me I have to get a data plan along Wiith the phone. I called the next day get data plan. I specifically asked the rep if I...
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#398217
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After years of cell phones that worked only half the time and unreliable lousy T Mobile At Home Service that I was lied to about to sign up for we were really ready to give T Mobile the boot! The last straw was when after no phone service of 1 week on the At Home Phone...
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Anonymous
Samrny

Thanks for the story, man, they're doing something similar to me, HAVE SENT TO COLLECTIONS, and I never even got service started with them since their customer service is so *...

Anonymous
LawlSk8z

Kool story bro.

#393115
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