TMobile
Reviews and Complaints

Tmobile can help me get a different phone like the revelpro8 because the Samsung that replaced the revelpro7 is not a good phone and im very unhappy with it.

Still need to talk with a live person in customer service. I should have assurance to get the new SIM card activated.

Service went out on a Wednesday night and didn't even get notice from T-Moble untll the next day. Another day went by and no service.

They sent a message that the service was restored, but it wasn't, and of course I am on indefinite hold with customer service. Terrible company.

Make payments easier. First website that I had trouble with.

Many attempts made. Futile.

So frustrating. Tried paying bill a few different days, then gave up.

I needed a phone added to my account but the call kept fading out and I was suppose to get a call back. I never received a calll back and never got a phone added to my account

I went on a payment plan and thank you

Very good job and very nice person thank you again God bless and have a great night

I dialed #6 and it wouldnt go through. As you know I prefer being mailed my bill and paying by check!

hopefully this will get seen by a human and not just A.I., iam a frustrated and angry at myself old man.

I called yesterday because my phone was really slow with data. They told me they were trying to fix the issue.

Ever since the merger with USCELLULAR, I have had nothing but problems with this company. Seven years ago, I had a bad experience with them and hoped they would get better, but it's just been downhill.

they turned off my service. did not known i had been billed.

did not know the amount that i owed. they would not give me access to my account. in fact, they could not find my account. still do not know how much i owe.

i puchased the service because they promised $30 per month. i doubt that part has been adhered to...but don't know because i can't get into my account, can't talk to anyone that can help, the app is worthless

I switched from USL to T-Mobile. I was supposed to be able to keep my phone number, and they gave me a different phone number, and I want my old phone number.

I cancelled service the first of April, and today I received a notice that a full month's service has been deducted from my account. The account must be cancelled, and no other charges assessed to me, as well as a refund for moneys T-Mobile was not entitled to.

Thank you

T-Mobile was super emotionally abusive and forced me against my will to play games with them while trying to make a simple purchase. I was forced to write and rewrite my information down and chat with agents the entire day.

I had the money ready instead that chose to emotionally abuse me and toy with me mentally as some kind of joke. It was extremely rude

Hello suport T-Mobile Team ,

I have iphone 11 promax with imei : 353900****97920

I have fully paid this device but it lock too. You can unlock my device help me , i'm very proud of T-mobile services.

Let's reply to email for me soon. Thanks you very very much.

Please remove 313-762-**** from my line. I have reported the phone stolen and removed it from my line.