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Tmobile - STAY AWAY FROM T-MOBILE
STAY AWAY FROM T-MOBILE!!! I got approved for a phone exchange on May 8 because T-Mobile sent me a defective device from an exchange. I sent my phone in on the 9th, and they received it in their warehouse on the 14th. For a month I have argued with them and been...
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#1279544
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Tmobile - The Shi**iest Company Thus Far
Day 1 Ardmore, Ok overcharged and lied to about multiple factors on the account. I've had so many dammn problems in such a Short amount of time that I can't physically, mentally, emotionally, or legally deal with these Incompetent Fuc***s. I'm about to catch a charge...
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1.0
#1268418
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Company is full of liars who do not care money has been owed to me by them for almost a year now every time I contact them I am told a new story and lie I still haven't been paid and at this point almost don't expect too don't join this company. They suck They suck...
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Anonymous
Ray

THis company only cares about their top dollar. Very little customer service, Nor do they care about their customers service and quality. Always the same answer YOU NEED A NEW...

#1275144
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I honestly love T-mobile itself. I’ve had my line with my two sister in laws for almost 12 years now. Have had issues here and there over the years, but always was solved instantly with a phone call. Been threw all the changes T-mobiles made with the whole leasing...
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4.4
#1159742
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I have been a customer for over 15 years. Bought a new phone and Pad not over a year ago. For the past several months at least 10 - 15 times a week I go to make a call/text look up information and get " NOT REGISTERED ON NETWORK" message. I.E. I have no service at all....
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1.0
I didn't like
  • Being used by a company
#1278413
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The title is sarcastic, but was true for my "friend" in 2016 after i paid her bill for one month via phone using my credit card to the Oregon $ transactions 3rd party underneath TM i know now as Vesta but thought at the time was TMob itself. A month or two later i...
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3.0
#1267130
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Contacted by sales agent, change to new phone and would only increase by bill by 8 cents a month. Went in to store after waiting 45 minutes was told I would need to come back next day, unacceptable switched service. I then received a bill for 75.00 when bill is...
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#1235392
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My boyfriend and I did a BOGO plan with T-mobile not even two months ago, and I have so much to complain about already. First - we traded in our phones that we had from Sprint and we were told that we'd get a credit card in about a month with the amount of the trade in...
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1.0
#1267458
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Do NOT do business w/ T- Mobile! I had it for over 11 yrs, decided to join my mother's account but that didn't work out, so I got my own account again. My phone was paid off & I got a tablet. I decided to go on someone else's account w/ Verizon. When I cancelled my...
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5.0
I liked
  • People in the store were very nice
  • I liked previous pricing plan
I didn't like
  • Refund policy
  • Company policy
  • Billing department
#1233158
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After signing up, lied about available tablet to get the deal done. 8 visits to store. Either manager blatantly ignored my presence, or just didnt show up for pre arranged scheduled appt. Worst service ever. As soon as i can leave without further stolen money i will....
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Anonymous
ant

Worst service, im in complete shock, I last time I was lied to like this was when I had Nextel, n you see where they are, customer service rep got me to agree to plan with pro...

1.0
#1254754
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