Pissed Consumer Interviews ?
Took my Bricked LG G6 to them (Yes the same boot loop issue LG has had for years is back with their latest phone). T-Mobile is unwilling to do the right thing and allow me to return the phone (outside the 14 day "Buyers Remorse" time frame). Instead they are only offering to replace the phone through my "Jump Insurance" and an additional $5.00 fee). So, The Device is just over 30 days old and bricked. I have not only a warranty on the phone but also Jump Insurance on the phone yet it will be replaced with a "Certified Used" phone which then I have to pay an additional $5 for!! It's simple, T-Mobile and possibly all the other Mobile Service providers have lost their minds and are only interested in ONE thing. They no longer care if you say you are going to leave for another provider. They ONLY care about getting as much cash out of their customers as they can possibly suck out of them. That's it!! MONEY MONEY MONEY! So my question is to anyone who reads this review and has an issue with their phone (LG or other) is have you had enough like me?
Horrible customer service! I just joined TMobile, and I am already disgusted by their costumer service. At first they left my telephone at a neighbor ‘s front door. Then, I have been going back and forth with their representatives who don’t know what they are doing...Read more
Tmobile - I went to T-Mobile in Panama City Mall in a lady named truly
I did contact them I went in the store very disrespectful she lied about everything she told me her name is truly and the Panama City Mall tried to turn the tables on me call customer care they did not care
I had a ZTE 6-inch 32gig cell phone it worked fine up until a couple of months ago the phone would say no service never paid the bill late always on time call T-Mobile they did this and did that to the phone still did it I told them it was the service. So they said...Read more
I signed up for auto pay so I would never have to worry about missing a payment, and for the $5.oo discount. then they started billing it in partial payments and charging me late fees, and not giving me the discount. I spent 90 minutes on the phone with a rep, and...Read more
I didn't like
- Constant billing problems
This matter involves Tmobile again charging customers for monthly detail statements of usage, when prior there was a ruling that prohibited such charges, however so, I noticed that when I would not receive a detailed statement a tmobile representative immediate had a...Read more
I didn't like
- And the level of tech support- solve issues
- Now that the customer service seems a bit dishonest
Tmobile - You fux are too b i t *** thieves
Tmobile service and products are *** trash
Yes its over a phone. I dont like Iphones i always get a Samsung. I have been waiting for the Note 9 to come out. I have the jump program what a waste that is. I owe 30 bucks on my current phone. If i pre order I get have off the phone so why not. They want me to pay...Read more
On Sat, Aug 18, 2018, 10:49 PM Mohamed salih wrote: Hey This is mohamed Salih A/C#963882732 Cell number #9293957772. I am newly joined T tmobile customer. I don't know international calls tariff. T mobile shop agent never explain.so may I call to India. There's no...Read more
After signing up for with T-mobile USA recently at The Bite Of Seattle and paying what I felt was excessively overpriced amount of close to nearly two hundred dollars and my additionally being charged a non bank atm fee for a LG Aristo 2 Plus cellphone device as a...Read more
Austin Rowland from the executive office called this evening and basically told me that if I was unhappy with T-Mobile then I should leave. He never mentioned why I received zero follow up from the manager Brandon who promised me a follow up call. Not once could he...Read more
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