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I switched to T-Mobile because they have an offer during Thanksgiving last yeAr( Buy one get one free) I travel a lot and I often use two phones cause of work. They said that the day you buy your phone within 8 weeks you will get a rebate and you can pay off your...
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1.3
#1190081
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My Feb. 2018 bill was $510 for a international call from Dec.2017, a service that I did NOT subsribe because I used Skype for international calls. I called TMobile customer service in Dec 2017 and complain about the charge and the service and they told me that...
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#1188838
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Tmobile - T mobile cut off service paid for

It took three months to activate unlimited service on t mobile. One month later t mobile, without notice, cut off data service. Store attempted to activate service without success. The tec in the Philippines didn’t attempt any meaningful resolution - however t mobile still wants to be paid! They are a bunch of dishonest thieves!
1.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1187357
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Take great caution before using this carrier. I purchased a phone in store and when the persnickety sales associate said, “We’ll have to run your credit” (as if I had bad credit) well I should have walked out the door then. Not to mention she had to make a photo copy...
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3.8
I liked
  • Reliability
I didn't like
  • Billing department
  • Are dishonest and untrustworthy
#1183718
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Tmobile - Very upset
Tmobile - Very upset
Tmobile - Very upset
I went into one of your store and was never so upset. All of the main advertising was in Spanish. Even the signs telling you where the items were in Spanish as well. All the small print was English. I am not in a prodominatly Mexican area and to see that here made me...
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1.0
#1183489
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Tmobile - Will tell you lies so you will change

They will lie to you about what they will pay to change to t mobile. If you make the mistake and thank about change to t mobile make sure what they will pay your old cell phone company?? They will not tell you the truth not a good way to treat a new costumes
1.0
Details
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
#1178371
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We are new to the TMobile customer we have been dooped by phones that we purchased the service is awful calls drop phones forever freeze we text private personal things and it goes to random numbers. We have had our honest switched 3 different times and problem...
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1.4
#1175016
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Tmobile - Paying more for so much

Rude operators switching plans on unknowing customers. I have been with T-Mobile since they where voice stream changing data plans over charging customers. Operators not in united states of America .boycott T-mobile
#1166754
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Bought 2 phones from t mobile on Dec 19th 2017, paid close to 1000.00 dollars on down payments for iphone x and note 8. Never received the phones, and couldnt get my money back, since there investegation proccess takes 6-10 days. After 3 weeks, i have called for a...
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1.0
#1166446
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Contact Tmobile

Mailing Address:
T-Mobile Customer Relations
P.O. Box 37380
Albuquerque, NM 87176-7380
Phone:
(800) 866-2453
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Tmobile Products and Services

All Tmobile Products
I have had many issues over the years with T Mollie. This issues include: - Overcharging me on my bill. - Customer Service Rep calling me a lair. - Charging me twice for my phones - Charging me a fee for canceling my service, even though I do not have a contract....
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1.4
#1165896
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