Tmobile Reviews and Complaints
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4
Issues
resolved
1,135
Total
reviews
$360K
Claimed
losses
$856
Avg
loss
70.1K
Page
views
What was your experience with Tmobile?
Customers don't like
- Customer service
- Customer support
- Service
Customers like
- Pricing of the plans
- Plans
- Sales representative
STAY AWAY FROM T-MOBILE!!! I got approved for a phone exchange on May 8 because T-Mobile sent me a defective device from an exchange. I sent my phone in on the 9th, and they received it in their warehouse on the 14th. For a month I have argued with them and been...
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I have been a customer for over 15 years. Bought a new phone and Pad not over a year ago. For the past several months at least 10 - 15 times a week I go to make a call/text look up information and get " NOT REGISTERED ON NETWORK" message. I.E. I have no service at all....
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I didn't like
- Being used by a company
Company is full of liars who do not care money has been owed to me by them for almost a year now every time I contact them I am told a new story and lie I still haven't been paid and at this point almost don't expect too don't join this company. They suck They suck...
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Tmobile - Awful
This company is a joke. The employees have no clue. Had a device didnt work and I was out 400.00 dollars. I would never recomend this company.
Poor service bad customer relations thet dont disclose to you anything to you if you leave them without informing them a MONTH before you port out you have to pay for the next entire month tgey do not adjust your bill. They keep changing terms and also if you dont...
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Tmobile - Bad customers service
I have 4 lines I called to cancel 2 lines And I switched 2 lines for 55 years rate $70 I paid upfront They still charge me for 4 lines Scam......... I'm not happy Moving to any company but not Tmobile I've been with them over 10years. Please don't sign with them they will get you They steelers
CLEM extorted and exploited my 67 year old mother out of a bucket of gizzards and after the fact did nothing he said he was going to do he acted like he was providing a great service and needed to be fed for that into which he was providing a disservice and didn't need...
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Day 1 Ardmore, Ok overcharged and lied to about multiple factors on the account. I've had so many dammn problems in such a Short amount of time that I can't physically, mentally, emotionally, or legally deal with these Incompetent Fuc***s. I'm about to catch a charge...
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My boyfriend and I did a BOGO plan with T-mobile not even two months ago, and I have so much to complain about already. First - we traded in our phones that we had from Sprint and we were told that we'd get a credit card in about a month with the amount of the trade in...
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Similar to Tmobile
The title is sarcastic, but was true for my "friend" in 2016 after i paid her bill for one month via phone using my credit card to the Oregon $ transactions 3rd party underneath TM i know now as Vesta but thought at the time was TMob itself. A month or two later i...
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THis company only cares about their top dollar. Very little customer service, Nor do they care about their customers service and quality. Always the same answer YOU NEED A NEW...