Review about Tmobile Account from Chicago, Illinois

I joined my account with my significant other in order to save money.I was not aware that there was an outstanding balance from my old account because I was paying my monthly under the new account.

I got sent to collections for $306 with to communication. I found out through my credit trackers on my phone. I paid the collection off on the spot but my credit score dropped 15 points. Not good.

I called to complain about it and got snubbed.

I can't stand the company now especially when I've been a loyal customer for over 15 years.What a disgrace!!!!!no shame what so ever.

This review is a subjective opinion of a user.
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Exchange, Refund and Cancellation Policy
Customer service
Billing Practices
Diversity of Products or Services

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Tmobile Account
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review #772918

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