Chicago, Illinois
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I joined my account with my significant other in order to save money.I was not aware that there was an outstanding balance from my old account because I was paying my monthly under the new account.

I got sent to collections for $306 with to communication. I found out through my credit trackers on my phone. I paid the collection off on the spot but my credit score dropped 15 points. Not good.

I called to complain about it and got snubbed.

I can't stand the company now especially when I've been a loyal customer for over 15 years.What a disgrace!!!!!no shame what so ever.

Review about: Tmobile Account.

Review #772918 is a subjective opinion of a user.

1.0
Billing Practices
Exchange, Refund and Cancellation Policy
Reliability
Website
Customer service
Diversity of Products or Services
PRODUCT OR SERVICE Tmobile Account
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

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