I just finished complaining to the FCC and BBB and now I am voicing my problems here. I live in las vegas and have poor service, poor internet speed.
poor everything! I have been given the run around over 20 times. I haven't even been offered a credit , a cupcake... NOTHING!!
Every night at midnight My service stops working for about an hour or two but this morning I couldn't make calls at all so I had to use my friends cell phone just to call and speak to a representative. As usual they were not helpful and suggested that I BUY another phone. Now please tell me why I would buy another phone If I am still making payments on this one??!!!
I am on unemployment and struggling my butt off so I am curious to know what tree i can go and pull money from SO i can buy another phone.. I included screenshot pictures with my complaint to the FCC so fingers crossed a REAL resolution will happen!!
Product or Service Mentioned: Tmobile Internet Service.
Monetary Loss: $1000.