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Update by user Aug 05, 2018

Last word in title should read 'Name' Also noted, I experienced over 12 hours on phone trying to correct this issue, I also cancelled business loan I was in process of getting due to TMobile employee running 'hard credit check' which dropped my credit score down 4 points, I have email from T Mobile company stating since I didn't sign paperwork online within 48 hours...no account was opened, yet 7 days later 4 lines and a tablet billing arrived with fake phone numbers in my business name, after 4 months T-Moble billed me over $1000 for fake account

Original review posted by user Aug 05, 2018

Everett, WA, TMobile store at Everett Mall location, I went in to talk about change in my account from Verizon to T-Mobile and opening a business account with or lines and the manager asked me to provide my tax ID number and my driver's license number, she wanted me to sign paperwork to run credit I said 'no', about a week later I started receiving bills from T-Mobile that were fake phone numbers and I received about 5 of them, one rep wants me to file FCC charges

Reason of review: Fraud by employee.

Monetary Loss: $600.

Preferred solution: Let the company propose a solution.

I didn't like: Employee opened fraudulent acct in my business name.

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I never had an account with The Mobil and never planned to do so. To my surprise I got a bill for 4 phones that I also never received.

The whole T Mobil is a fraud and nobody knows anything.

Customer service ask for a pin that I can't have because I didn't open an account. How could they open an account without id verification is a mystery, what credit card was used is another mystery and where phones were delivered is the third one.


Want T-Mobile to make it right, business fraud should be taken seriously

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