Resolved: TMobile - Harassment for more $$$$
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Junior ReviewerMy wife was a witness to all past proceedings and the long phone call with T-Mobile on speaker phone on Oct 7th 2025
Yesterday 11/18/25 I received another bill from Tmobile with delinquent charges of $7 more coming to a total of $143.84. The original final bill of $121.49 (statement attached) was paid on October 7th 2025 and the conversation was recorded by Tmobile who records all their calls with a representative stating verbally it was my final bill.This is a shakedown by Tmobile for more money from me and I'm not paying it. Attached letter.
I was on the phone with T-Mobile on 10/7/25 for 1 hour and 9 minutes through 4 different people to cancel my service and pay my final bill. 1 hour and 9 minutes later, finally I was done.
The final payment was noted and the conversation was recorded. Then, about 4 days later, I called because my son's phone was not released from T-Mobile and was being held hostage for another payment, and I was informed I owe another $136. After a long debate with the representative in the Philippines, he hung up on me. That conversation was recorded.
We're finished, and the 1st and 2nd conversations were recorded by me also. No more $$$$$ T-Mobile!!!
Yesterday I received another bill from Tmobile with delinquent charges of $7 more coming to a total of $143.84. The original final bill of $121.49 (statement attached) was paid on October 7th 2025 and the conversation was recorded by Tmobile who records all their calls with a representative stating it was my final bill.
This is a shakedown by Tmobile for more money from me and I'm not paying it. Attached letter.
User's recommendation: Use Spectrum 4 phones $80.
Preferred solution: No more bills.
TMobile Pros: No pros.
TMobile Cons: Much in statement above.
Location: Coronado, California
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Comments
Please avoid publishing any personal information and promotional content
just my 2 cents the outsourced reps are script readers and know nothing beyond that script when you canceled service was it before your renewal date or after? if it was after than you will be expected to pay another months service as for getting any help with this is a 50/50 and depends who you get