Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Went to the tmoblie store, to get 2 lines, over 55 plan, for 60.00 per month. I have been charged, $122.66 four months.

Went back to the same store 5 times, to get this resolved. Told them i want my money back, Sorry we can only give you a credit, Which does not equal, what they have stolen 4 months in a row. Their complaint department is bull crap lip service, never gets resolved, or any compensation for all the hassle of going back to the store. The woman who sold me this plan, said she would fix it, and was Sorry she ripped me off, from day one.

And im supposed to give her a great review, really. Sorry does not even begin to cover my time lost dealing with this stealing company.

Reason of review: Return, Exchange or Cancellation Policy.

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