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we bought phone plans at the Tmobile counter at the danvers mall in MA after the store owner and his assistant told us how great the new plan would be.We cancelled our existing plan after paying 400 dollars since the new plan was cheaper and we were promised 1000 min and added 500 min for every new line added and free unlimited text messages.When we activated the 4 lines the T mobile customer service told us that we only had 1000 min total (and not 2000) in all the four lines and no free messages.

I called T mobile and they said they could not do anything and if i wanted to add more min I could change the plan but would be tied in for an added 2 years so thats a total of 4 years.

Review about: Tmobile Phone Plan.

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Anonymous
#513292

You wouldn't have to have a 4 year contract, it would only extend 2 years from the date you changed your plan

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