Contact TMobile Customer Service
TMobile Phone Numbers and Emails
Toll-Free Number:
- (800) 937-8997
Customer Service:
- (800) 937-8997
Payment:
- (877) 453-1304
Tty:
-
(877) 296-1018
TTY hours are from 4:00 a.m. - 9:00 p.m. PT, daily.
TMobile Contact Information
TMobile Website:
TMobile Online Chat:
Corporate Office Address:
Other Info (opening hours):
Bankruptcy Legal Notices
T-Mobile Bankruptcy Team
PO Box 53410
Bellevue, WA 98015-3410
Summary of TMobile Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call TMobile Customer Service?
Payments and Charges Question:
- “My Bill”
- “There is a mistake to my bill”
- “Has my payment Been received”
Staff Question:
- “Lack of service towards areplacement decive not it my possession.”
- “Restore service”
- “Retrieving service”
Request for Information Question:
- “Order status”
- “Can I make payments at a T-mobile store”
- “Can I use my T-Mobile SIM card on my new Simple mobile phone”
Product/ Service Question:
- “My phone is not working”
- “Need network. Code”
- “No internet connection”
Account Question:
- “Balance on phone”
- “Authorize my sister on my account”
- “Get new account”
Activation/ Cancellation Question:
- “Cancel Tablet I bought this afternoon”
- “Cancel my cell phone contract”
- “To cancel service”
Refund Question:
- “Refund”
- “Need refund for line T-mobile wrongfully added on”
- “Ive been waiting on a refund for my i watch since aungust ,29,2019”
Cards Question:
- “SIM card I've received my SIM card it been 2 weeks now”
- “Set up sim card”
- “Register a sin card 4 syncup pets”
Shipping and Delivery Question:
- “O amvtired of payinng for shipment of gift and never receivonlg. Last one was today one”
- “If my money is paid and have been paid for up to 4 day and y'all still didn't haven't shipped my phone”
Return/ Replace Question:
- “Pay for replacement on”
Website/ Application Question:
- “App not working”
Other Question:
- “I can't make any calls out and I can't receive calls”
- “Need to change voicemail language”
- “New phone”
About
Phone Service, Phone Plan, Customer Care
Account, Sim Card, Warranty
Pros: Pricing of the plans, Price, Plans, Sales representative, Phones and technology
Cons: Customer service, Customer support, Billing, Service, Refund policy
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T-Mobile USA, Inc. is a company that provides wireless communication services. It is a national provider of wireless voice, messaging, and data services capable of reaching over 268 million Americans where they live, work, and play. Around the country, the company's Personal Coverage Check gives customers a clear picture of their local coverage. The value of the plans, the breadth of the coverage, the reliability of the network, and the quality of the service has been the characteristic features of the company. At the present time, the corporate office of the company is headquartered in Bellevue, Washington. T-Mobile USA is the US operating entity of T-Mobile International AG, the mobile communications subsidiary of Deutsche Telekom AG. Deutsche Telekom is one of the largest telecommunications companies in the world.
TMobile is ranked 316 out of 1707 in Telecommunications category
USA, Worldwide
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