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I went into T-mobile store and signed up my Sony Experia android phone with T-mobile. I quickly found out that maps and data was not coming up. I spent 2 weeks going in and out of T-mobile stores trying to find out why. I finally found out that their towers don't...
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Anonymous
***ed Off

I'm in the same situation... I was told that my phone would work T mobile SUCKS

Anonymous
SMH

Well if the phone isn't a T-mobile phone than it isn't their responsibility to know if your phone that you bought elsewhere is going to work. If you buy a phone that isn't fro...

#425264
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I had been with T-Mobile for 4 years and I never had any major trouble. I have had phone problems but that is because of the phone itself. Customer service and reps have been good to me. BUT I am fed up with the contract and the price. I have found a company that uses...
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plamya
plamya

I absolutely hate T-mobile, their service here (Kansas) absolutely is awful. They promised us 4G but all we could get was 1-2G and sometimes 3G. When we repeatedly complained ...

#413488
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I transferred my number to T-Mobile from AT&T and, instead of activating my number (the only one on that contract), they deleted my brother's number (on a completely separate contract, which he opened 6 months ago), gave him my number, deleted all processing of...
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#403590
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I called tmobile to activate a we line with hubby. I saw the free smart phone offer onlne so I asked the rep for the free phone he didn't tell me I have to get a data plan along Wiith the phone. I called the next day get data plan. I specifically asked the rep if I...
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#398217
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After years of cell phones that worked only half the time and unreliable lousy T Mobile At Home Service that I was lied to about to sign up for we were really ready to give T Mobile the boot! The last straw was when after no phone service of 1 week on the At Home Phone...
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Anonymous
Samrny

Thanks for the story, man, they're doing something similar to me, HAVE SENT TO COLLECTIONS, and I never even got service started with them since their customer service is so *...

Anonymous
LawlSk8z

Kool story bro.

#393115
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worst service and I echo a lot of the complaints here. You can do much better with most any of the other carriers. There customer service is a joke and they dont seem to care if they *** you off or not? What a joke worst service and I echo a lot of the complaints here....
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#381692
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T-Mobile has the worst customer service and the fees are ridiculous. I had been a long time customer and throughout the years the customer service has declined and the customer is NEVER right in any scenario. The customer is expected to pay and pay and when the...
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Anonymous
Haha

What are you talking about? T-Mobile is willing to bend over backwards to keep customers nowadays. Customer care is no longer outsourced and they are a lot better with helpi...

#374246
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I had two phone lines with t-mobile wireless on month to month contracts. In the course of adding a third line under contract, I had explictly asked the salesman to make sure that the third line would not change the contracts for the existing phones. a year and half ...
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#367670
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T-Mobile offered Samsung III for NEW CUSTOMERS on line with 2 year contract for $99.99. For LOYAL CUSTOMERS of almost 10 years, they would not honor promotion. BOTH new customer and loyal customer sign a 2 year contract so it should not matter. Loyal customer paid...
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Anonymous
LOL

EVERY BUSINESS...EVERY CELL COMPANY...EVERY BANK...EVERY Appartment OWNER.....gives the best deal to new cusgtomers....just like you got when you were a new customer....stop a...

Anonymous
tmobile10yrs2

I agree with this, there should be incentives for returning loyal customers like u and me. However, as a business owner I understand that first time customers are drawn in by ...

#347069
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T-Mobile decided to extend my contract after I called over a billing dispute. I called because my monthly bill increased from $74 a month to over $100 a month for no reason I could determine. After 3 wonderful months I was finally able to resolve it but suprise, my...
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#340908
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