State: California City: Los Angeles Clear all filters (46 of 1106 reviews match)
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All these bottom feeders do is lie and pass the buck. They debited my bank account for $325 without my knowledge or permission. Customer service reps are rude and condescending. Their nasty bill collectors are trying to come after me for $1000+ claiming I'm the...
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1.0
#744377
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Tmobile Insurance Review

Never buy the insurance from tmobile. The deductible is more than the value of the phone.
1.0
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Product or Service Quality
Reliability
#730654
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T mobile is the worst company I have ever dealt with!!! I finally sailed my iPad into a wall after about a thousand times of being disconnected because "Safari cannot connect to cellular data" after two hours of trying to connect to pay two bills. That isn't even the...
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#711984
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I just wanted to relate to you the worst customer Experience service nightmare I have ever had in my life. I went into a Tmobile store in Los Angeles. Tmobile employees only get extra comissions when they buy or sell a cellphone in the store. Therefore they have zero...
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#688027
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My name is Kia.. I upgraded to my 1st (I) phone 1. received the wrong phone first of all. 2. That phone went bad after 2wks. 3. The 2nd phone sent to me the Battery kept getting hot to the point it burned my hand. 3. When I found out T-Mobile had sent out a...
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1.0
I liked
  • Location
I didn't like
  • Being scammed
#686283
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T-Mobile stole my money! On June the 8th 2015 I attempted to make a payment through T-Mobile's website, normally it shows a 0 updated balance right away. This time it didnt, so I called support to see what was up. ..the associate told me they were having issues and...
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Anonymous
Anonymous

File a complaint with the BBB. They get T-Mobiles attention. Also you can file with your state Attorney General and the FTC. Enough complaints will cost T-Mobile hopefully a h...

1.5
#675917
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Jump Upgrade Program Review

I was being charged for the jump program and did not consent to it. I called in march 2014 to get a detailed description of all my charges and that charge was never mentioned. Now tmobile does not want to refund my full fees. Yvette Kinkade 602 486 3640
3.0
Details
Price Affordability
Product or Service Quality
#643806
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Had tmobile for 6 years and now I have to say enough. Less then a year ago i bought a new note 3. At first the phone was awesome after 2 months of usage I started to have problems with the phone I call t-mobile and had the phone replace. Now is my 3 phone and I...
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2.2
#564434
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First off, they signed me up for the JUMP! program without me asking for it and worst of all WITHOUT EVEN TELLING ME! Then when I went online to setup my online account managment, I happened to notice the plan I asked for had been replaced with a more expensive plan,...
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Anonymous
lolwut

T-Mobile management requires their reps to sale higher data and insurance, if they don't meet these demands they're fired. It's a shame for them to do this to their staff and ...

#543641
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Phone Return Review

I sent my phone and 1 month ago and no money and im very pissed
#508396
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