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In 2 days I talked to 5 customer service representatives, only 2 could able to understand my request which was activating a line on a friend plan and transferring my number to it , I got both the account holders to call T-Mobile and authorize the transfer , I was promised that it will be done in 24 hours, 24 hours after I'm still calling T-Mobile and they are asking me to get the account holder to authorize the transfer...talking to T-Mobile phone representatives is a waste of time

Review #1062137 is a subjective opinion of a user.

2.4
Exchange, Refund and Cancellation Policy
Price Affordability
Advertised vs Delivered
Diversity of Products or Services
Style and Design
Reliability
Coverage Area
Website
Billing Practices
Customer service
Product or Service Quality
Value for money
Warranty
Discounts and Special Offers
PRODUCT OR SERVICE Tmobile Service Transfer
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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