Tmobile - Amount debited on bank account not matching the payment to refill account
Every month I refill my account to pay my cellphone.$35 each month.
This month TMobile took the liberty to change the amount of my payment with no rights to do it, without asking me approval. I was supposed to pay $35 (which is the plan I have) but I was debited $38.11 and I didnt know it.Checking my bank status few days after the payment I've noticed the cellphone plan payment was different of the payment I did on line.
It's few dollars, its true, to realize that you dont even decide of what you are paying because the amount can be changed in your back...IT IS SCARY you think you paid an amount and you confirmed it but then if you check you can have bad surprise to discover there is somethig wrong...and your liberty of choice when it concern your money!!!!
Review about: Tmobile Phone Plan.
Reason of review: Problems with payment.
Preferred solution: Let the company propose a solution.