TMobile
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service
- No knowledge about own promo offers
Preferred solution: Deliver product or service ordered
User's recommendation: bad experience with T mobiles promo offer
I have been trying to get a warranty claim done can’t do it at store I have no phone can’t do it on phone can’t call anyone because no phone
Getting billed for something I don’t owe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey keep suspending my service after these horrible customer service reps set it up and then charge you a suspension fee this is horrible every since T-Mobile took over just horrible
- Poor customer care
Preferred solution: Full refund
User's recommendation: Find another service provider
Stolen from by company in Plymouth
- No pros
Preferred solution: Full refund
User's recommendation: Do not give them a deposit on anything
Unknown Organizations:
Confidential
I(Narinrat Cain) respectfully send T-Mobile email. The reason why I send emails to T-Mobile
Unusual activity on T-Mobile Advertising and products.
I have tried to contact YouTube about hackers and scammers. Hackers and scammers have stolen my email messages.
Yesterday, On February 9th, 2024., I have tried to contact Law and Crimes Network.
My email that I have sent Law and Crimes Network was disappeared.
I kindly and respectful ask and request to reach out to YouTube and Law and Crimes Network.
Hackers and scammers have reposted, copied, and stolen copyright YouTube.
Greatly, Appreciated it for your attention!!!
Kindly regards,
Narinrat Cain
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGet phone plan info
Preferred solution: My information
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncompetent Staff
- Good deal on unlimited talk and text
- Horrible tech support
User's recommendation: If you need tech support look elsewhere.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPromised discounts at signup but billing more than double.
I had switched to Tmobile from June 2023. I was promised many discounts and service which would make my monthly bill about $140 per month.
Since then, every monthly that I have received is about $400 (more than double what I was promised. I call every month and have to follow up on them until they correct that bill and then they promise me that the next month will be correct. This has happened 6 months in a row! Last month, I was told that I had enough credits that I did not need to pay the bill.
I got a bill on Friday, showing both the inflated bill AND last month's balance not credited. I sent an email and nobody responded. Today, they turned off my phones due to non-payment of last month's bill which we was understood to be fully credited. Even if I would have owed the money, I didn't get a late notice, I didn't get a warning or anything...all which I could have prevented today's disastrous turning off of our phones.
We could not make phone calls! Why? Because of Tmobile's negligence. I went ahead and paid the amount that they their system showed past due, while our credits are still not showing.
I am tired of their lies and all of this extra work which has cost me over $1,000 in my time in trying to correct every month. If I had to pin a value on the aggravation, it would add thousands of dollars to that number.
Preferred solution: They must guarantee to fix our account today, all months of missed autopay OR allow me to leave with no costs whatsoever.
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaVerizon. Supposply bought. You out
Verizon hasn’t called me back and i dont have a copy of the bill to give to Verizon Im going to go to the store. T-Mobile told me that they would give me a bill to get to Verizon. I haven’t received it yet nor has a Verizon called me back.
Verizon hasn’t called me back and i dont have a copy of the bill to give to Verizon Im going to go to the store. T-Mobile told me that they would give me a bill to get to Verizon. I haven’t received it yet nor has a Verizon called me back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Seattle, WashingtonThere is a mistake to my bill
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Seattle, WashingtonThere is a mistake to my bill
User's recommendation: Forget t moble
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lincoln, EnglandTMOBIE tried to take $45.00 out of my checking account
Fraud! I overpaid Tmobil my $45.00.
They finally realized they owed me $45.00 so instead of refunding my account, they decided to send me a debit card for $45.00. A few days later, it appears they tried to take $45.00 out of my checking account without my authorization since my services stopped in Oct 14th. They took away my online access immediately so I was unable to delete my checking account. I had closed my.
Checking account-thank goodness. They are sneaky to take away my online ability-they hoped I kept my checking account open for them,
Now they are sending me a bill for $75.00threatening me that Im past due!! They are fraudulent!!
How do I owe $75.00 when they owed me $45.00? Makes no sense
- Nomen
- Fraudulent
Preferred solution: Zero out my account, they they gave me the $45.00 as a refund, it should zero out, not give me a new bill of $75.00
User's recommendation: Stay away unless you want people taking money from your checking account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Moreno Valley, CaliforniaNot able to call 611
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecouse
Preferred solution: Need people answer the phone im tired talking to machine can't resolve my problem if you had my bank acount to processing may paymen way ??not you charge
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