filters
state:
Show
city:
Show
category:
Show
product:
Show
They claimed i breached my contract with them when they found out that I went back to Verizon in Jan 2012,I disputed their claim and had it removed in 2013. Then they put it back on in 2014,and i paid lawyers to get it straightened out and removed from my credit...
Read more
1.0
#1053014
Reply to reviews
I have a 10 year history with T-Mobile and It's almost over. I've billed for a defective phone that I returned to the store. I got scammed by the "jump" plan it should have been named the "You got Jumped plan". The written policy is for returns is as follows -IT TURNS...
Read more
1.6
I didn't like
  • Long term customers getting shafted
#1050537
Reply to reviews
Took my Bricked LG G6 to them (Yes the same boot loop issue LG has had for years is back with their latest phone). T-Mobile is unwilling to do the right thing and allow me to return the phone (outside the 14 day "Buyers Remorse" time frame). Instead they are only...
Read more
2.9
I liked
  • Pricing of the plans
I didn't like
  • Will not do right by the consumer
#1049910
Reply to reviews

Tmobile Customer Care Review

Tmobile
#1042093
I asked to discontinue service after 1.5 years because I did not have service in my metro area and my bill kept inexplicably rising. After request for cancellation I was givin 6 different answers on 6 call ins as to what I owed
Comment Be first to start a discussion
Show

Tmobile Account Review

Tmobile
#1023888
1.0
my lease came up so i went online to have balence put on payment plan. paid taxes and gave e signature then received a1200.00 bill. now have been trying to cancel with no success.
Comment Be first to start a discussion
Show

Short Review for March 14, 2017, Pc_service

Tmobile
#1020980
1.0
After having T-moblie as my phone carrier for 15 years am told to go to another company and than come back if I want good phone Deals wow and that is a supervisor.
Comment Be first to start a discussion
Show

Tmobile Cell Phone Replacement Review

Tmobile
#1011110
1.0
They will not give me an alternative phone for a Samsung core prime. I have had 4 of them forced on me. No one can hear me and all email goes into trash. Severe audio and email problems . Jonathan Lamm 609-225-1202
Comment Be first to start a discussion
Show
Hello, i have been receiving notifications from google play and many other things which is normal. However, lately i have started receiving notifications about music videos that i have been interested in which i found interesting - not bad. However, today i got a...
Read more
4.9
I liked
  • Service provided
I didn't like
  • Notifications that are degrading humanity and our culture
#1046889
Reply to reviews
they shut service and still want me to pay for no service last 2 monthes i paid and they still will not turn service back on and even blocked me from emailing them asking why they think iam *** to keep paying for no service, this the second time the first time was 5...
Read more
#1044934
Reply to reviews
I switched to T-mobile after years of being with AT&T. My service has been horrible from day 1. The main reason I chose them was they promised 200 dollars for each line I switched. I switched 3 which meant 600 dollars. I filled out the paperwork and waited. Weeks later...
Read more
1.0
#1043579
Reply to reviews
I bought a pre paid phone and services. my mistake was to pay for the entire year, I need it to use the device in Mexico but they could not give me service in Mexico, so I ported the number to ATT, but you can not port a number if it is already cancelled or terminated,...
Read more
#1040467
Reply to reviews
I returned a phone (Samsung galaxy edge 7) that I had purchased from T-mobile online about 2 months ago and I have yet to receive a refund. I tried call and cancel my order because I was in the process of moving, and I was told that it couldn’t be canceled since it was...
Read more
3.4
I liked
  • Verizon
  • Data usage
  • Initial price plan they gave me
I didn't like
  • Reception
  • Refund policy
  • Coverage
#1039830
Reply to reviews
I wanted to change my device as it was not performing as per my expectations, so i walked in to a store to change they informed me that i have missed my buyback date by 2 days. they asked me to call customer care. customer care was also not helpful either. after long...
Read more
Anonymous
Anonymous

Not their fault you waited too long to return the phone. Why do you feel you are so special that rules don't apply to you?

#1038664
Reply to reviews
My name is Ivonne im tmobile customer for almost 10 year, due to personal matter i couldnt pay my bill on time . I called customer services and i made my payment . I requested to speak with a supervisor so see if can help me to avoid or reduce my late fee. Spoke with...
Read more
Anonymous
Anonymous

You paid your bill late. They are entitled to a late fee. It's part of your agreement you made for service. Bet they never charged you a late fee when you paid your bill on ti...

Anonymous
Jon D.0

I have tmobile I am so pissed at them. The I had to degrade my service because the DID AWAY WITH THE $50.00 PLAN. THEY ARE A RIP OFF ARTIST STAY AWAY FROM THEM.

#1038518
Reply to reviews