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My phone will not let me answer a phone call at home. I hear the person very clear but they can't hear me. I have been going into the T-Mobile people in town for almost two years now complaining. They always do the same thing, try calling their number and then look at...
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1.0
#1065642
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To Whom it May Concern, I am having the worst time with the company! I have been a customer for many years and feel as if your company representatives are pushing/ encouraging me to take my business elsewhere. I have been having problems with customer service,...
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1.9
#1062312
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In 2 days I talked to 5 customer service representatives, only 2 could able to understand my request which was activating a line on a friend plan and transferring my number to it , I got both the account holders to call T-Mobile and authorize the transfer , I was...
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2.4
#1062137
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Tmobile internet connection

Tmobile
#1055652
3.3
Left Att for several days and went with tmobile. What a big mistake that was. If you want dollars saved, but problems, go with tmobile. If you want to pay more for good service then go with att!
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Tmobile - Deception and Bad Service

Tmobile
#1042093
I asked to discontinue service after 1.5 years because I did not have service in my metro area and my bill kept inexplicably rising. After request for cancellation I was givin 6 different answers on 6 call ins as to what I owed
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Tmobile Account Review

Tmobile
#1023888
1.0
my lease came up so i went online to have balence put on payment plan. paid taxes and gave e signature then received a1200.00 bill. now have been trying to cancel with no success.
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Short Review for March 14, 2017, Pc_service

Tmobile
#1020980
1.0
After having T-moblie as my phone carrier for 15 years am told to go to another company and than come back if I want good phone Deals wow and that is a supervisor.
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We have a t mobile account. We paid on insurance each month. Our phone had problems working and t mobile was suppose to send a replacement phone to a local store but failed to do so twice. Eventually the phone broke and could not be used at all. We have chat evidence...
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1.0
#1061986
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So i bought a $100 dollar refill card over the phone at t mobiles call in sale dept. With the $100 i recieved the lg Aristo phone. Since im on the prepaid plan i couldnt use my $100 card but i did turn on the phone. Works ok for a free phone. Anyway the card didnt work...
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1.0
#1059580
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Hello. My name is Judy Brown. I've been having some issues at T-Mobile. My first issue is I just received a warranty exchange for my phone that was not working properly. But the new phone I just received is not working either. There is something wrong with the speaker...
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1.2
#1056160
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They claimed i breached my contract with them when they found out that I went back to Verizon in Jan 2012,I disputed their claim and had it removed in 2013. Then they put it back on in 2014,and i paid lawyers to get it straightened out and removed from my credit...
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1.0
#1053014
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I have a 10 year history with T-Mobile and It's almost over. I've billed for a defective phone that I returned to the store. I got scammed by the "jump" plan it should have been named the "You got Jumped plan". The written policy is for returns is as follows -IT TURNS...
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1.6
I didn't like
  • Long term customers getting shafted
#1050537
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Took my Bricked LG G6 to them (Yes the same boot loop issue LG has had for years is back with their latest phone). T-Mobile is unwilling to do the right thing and allow me to return the phone (outside the 14 day "Buyers Remorse" time frame). Instead they are only...
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2.9
I liked
  • Pricing of the plans
I didn't like
  • Will not do right by the consumer
#1049910
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Hello, i have been receiving notifications from google play and many other things which is normal. However, lately i have started receiving notifications about music videos that i have been interested in which i found interesting - not bad. However, today i got a...
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4.9
I liked
  • Service provided
I didn't like
  • Notifications that are degrading humanity and our culture
#1046889
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