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Collection company RPM in Washington state has called me for weeks, leave no messages. Today I got a hold of someone at RPM, who said they did not know what the charge is for but I owe $105, they said to call TMobile. I called TMobile, have talked with 12 people at...
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#1087593
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I switched over to TMobile August 2016 and was advised when switching over I would be paid for the early termination. I was not told an expiration date on this promotion. I received my final bill end of November and submitted it to TMobile 01/04/17. I waited until...
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1.0
#1087256
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Shanna Huber Shanna Huber I am a small business owner and had two accounts with T-mobile. One business and one personal. My personal account was with T-mobile for over 9 years!! My cost kept going up. I asked for one of their promo rates and was told I had to leave...
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1.0
I didn't like
  • Billed me 2100 dollars after i cancelled services
#1086259
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Tmobile - Bad experience

Tmobile
#1087680
1.0
I bought I phone 5s cash from glendora store after sales man broke my old phone I switch for new company I ask to unlock my phone they didn't bad customer service bad experience retail at store
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Tmobile - Data only Data Pack 10 Dollars 1gb Data

Tmobile
#1070925
1 gb Data only for 10 dollars. Sounded good. They told me i needed Voice feature to use the data pack wich is 3 dollars more. I tried it, when it came time to renew the website said it would cost a minimum of 3 dollars to keep it active, but
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Tmobile internet connection

Tmobile
#1055652
3.3
Left Att for several days and went with tmobile. What a big mistake that was. If you want dollars saved, but problems, go with tmobile. If you want to pay more for good service then go with att!
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Tmobile - Deception and Bad Service

Tmobile
#1042093
I asked to discontinue service after 1.5 years because I did not have service in my metro area and my bill kept inexplicably rising. After request for cancellation I was givin 6 different answers on 6 call ins as to what I owed
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I had been with the company since they started and I totally agree that they have changed for the worse. They use to care about their customers, but now they only care for their profits. The service is poor and does not work in areas locally and when traveling. They...
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1.0
#1083761
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I was told that after 12 months of on-time payments I could upgrade to a new phone for zero down. July 22nd is when I was told. Then I was told I had to wait another month (which is nowhere in the contract) until I'm eligible. Their support keeps giving me the...
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Anonymous
Anonymous

It's when you made your first payment. You will just have to either wait the month or get off your rump and actually go into a store. Your little hermit routine ain't gonna cu...

1.0
I liked
  • Convenient locations
I didn't like
  • No customer appreciation
  • Reps
  • Jerks on the phone from corporate and liars
#1077878
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2 years ago I made the decision to go from Verizon to T Mobile because they had a cheaper plan. I knew going in that the coverage area would most likely be less reliable. I wasn't wrong. The sad part is watching all the people in a restaurant on their phone except me...
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2.1
I liked
  • Phone
I didn't like
  • Deceptive billing
#1075989
Reply to reviews
Seems as though T-Mobile and these crooks are working together. I am reporting the both of them. Spend many hours on the phone and in person with Sprint customer service as well as T-Mobile. Each time we speak I am assured the problem was in error and resolved. Now I...
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I didn't like
  • Bullying
#1075808
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Two days ago I have ported my T-Mobile prepaid line to a post-paid T-Mobile line (both lines are T-Mobile). In doing so I have triple checked with the account executive at the T-Mobile store that my "original number" would stay the same... However as of today (after 2...
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1.0
#1074425
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I left T mobile 6 years ago due to your bull ***. My boys wanted to be part of T-Mobile due to their friends. We signed up this week, ordered new phones and T-Mobile sent wrong Samsung S8 phone. We ordered the S8 plus but was sent an S8. I contacted T mobile to request...
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I liked
  • Price
I didn't like
  • Reps
  • Non chanlente representative
  • Jolly cares less to help
#1074102
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I literally have been with this company for 2 months and it's been pure ***. I have spoken to so many people from customer care, t force, on twitter and more. I switch me and my 2 children from our previous carrier (I should've stayed) figuring I could save on the bill...
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1.7
I liked
  • Pricing of the plans
I didn't like
  • Are dishonest and untrustworthy
#1073921
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