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Is T-mobile a racist compony? If you're foreign or Jewish, T-mobile will reroute your calls to customer service in India.

T mobile reroutes all my calls to Indian costumer service for over 2 years now, when it's 40 min hold time to speak and an Indian that doesn't speak english and doesn't understand my accent since I'm Jewish and was born in Russia.

I called and emailed and they refused to admit they reroute my calls and it doesn't exist, but when filed a complain with BBB, they responded saying they reroute my calls and it's because I called too much (we have 5 people in our family plan & I'm the only one that speaks english) and refuse to reroute me back.

Are they racist against Jews or people that weren't born in the US, and just don't want to deal with their accents and route you to India, you decide for yourself.

Location: Vancouver, Washington

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Guest

I understand if they are racist against Jews, but it does not make sense to be racist against others.

Guest

I would like to say that I feel like this post is a little racist towards people of Indian descent?

Guest

There are no tmobile call centers in india. You are only 'bronze' listed if you call in repeatedly while being abusive and or threatening.

Or continually escalating to supervisors over nonsense issues. Notmlegit issues or carrier errors just *** micky mouse demands.

Congrats on making the bronze list. Everyone on that list earned it.

Guest

What I want to know is, how do they know if you're Jewish or not? Also, how do they know if you are from Russia?

There is no way for them to know that you are Russian or Jewish...I'm Jewish and I've never been rerouted, to India...Sure, rarely, I get an Indian person, but most times it's an English speaking person.

I think you have just been unfortunate and have gotten an Indian Customer Service person.

I don't think there is anyway for them to know your Nationality, or Religion!

Guest
reply icon Replying to comment of Guest-585424

Last names of consumers speak numbers. I was hoping to not find out t-mobile is once again, another jew owned company as so many companies are Was ready to cancel my service with them.

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