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TMobile

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T-Mobile USA, Inc. is a company that provides wireless communication services. It is a national provider of wireless voice, messaging, and data services capable of reaching over 268 million Americans where they live, work, and play. Around the country, the company’s Personal Coverage Check gives customers a clear picture of their local coverage. The value of the plans, the breadth of the coverage, the reliability of the network, and the quality of the service has been the characteristic features of the company. At the present time, the corporate office of the company is headquartered in Bellevue, Washington. T-Mobile USA is the US operating entity of T-Mobile International AG, the mobile communications subsidiary of Deutsche Telekom AG. Deutsche Telekom is one of the largest telecommunications companies in the world. Please try to contact TMobile Customer Service directly prior to posting any complaints on this site.

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VJD
TMobile - T-Mobile Extortion

CONSUMER NEWS I got the 39.99 1000/1000 T-mobile plan back in 2007 and kept the service, and the plan (until they "grandfathered" it) AND the same PHONE since then. I was on...

#291314
Jan 23, 2012
20

Prbell
TMobile - T-mobile

T-mobile SUCK!!! 8-2013 I can change carriers. Purchased a new phone on my plan and got Internet. The rep did not tell me that our other line had Internet and I would have to pay ...

#291035
Jan 22, 2012
28

Computer...
TMobile Contracted for Non-existent Service

I completed a contract with the TMobile theives for an internet connection. When I got the item, I connected it to my computer, installed it and it did not work. I spent two week...

#289941
Jan 18, 2012
36

Anonymous
There is no network at my work TMobile want to charge $400 to cancell

I have been working with customer service and tech support to resolve the problem of no service at my workplace for several days. They have found some problems but have not resol...

#288557
Jan 12, 2012
63

Mysticsa...
TMobile - T-mobile 33% restocking fee

On December 3, 2011 I purchased a Samsung Dart phone with no contract and a 30 day unlimited usage with 100 megs of data plan from a T-mobile store as a Christmas present for my wi...

#284277
Dec 27, 2011
136

Anonymous
TMobile customer loyalty program a bunch of crap

I have been a Tmobile customer for 14 years and paid the monthly warranty/replacement during that time...never had to use it until a few weeks ago. My phone crashed. I called sup...

#284219
Dec 27, 2011
191

Anonymous
TMobile - T Mobile termination fee scam ruined credit

For 10 years with T-MOBLIE moved to an area where they did not supply service, they lied said it was my phone and AUTOMATICALLY SIGNED ME UP FOR A NEW 2 YEAR CONTRACT, 3 new phone...

#284030
Dec 26, 2011
168

Kittykat...
TMobile - Change payment date without informing me

Customer at t-mobile for over 8 years, payments are deducted from accounts automatically on the 24th of each month, payment date changed w/o informing me its now 18th of ea month i...

#282325
Dec 17, 2011
177

Sparks1952
TMobile IS TERRIBLE I HATE TMOBILE

I HATE TMOBILE. Maybe they are like all the others but I know for a fact they don't care about subscribers nor the public. They appear to ba a well organized business that is ...

#282172
Dec 17, 2011
174

DEATHFRO...
Web connect by TMobile is worst

I have contacted tmobile store and customer care and their own customer loyalty department. i was told that their Internet plug in was the best in the area and i used it in our fir...

#282018
Dec 16, 2011
176

Anonymous
TMobile - T-Mobile...rip-off!

I had a phone contract with T-mobile, my phone stopped charging the battery. It was still under warranty as I come to find out from 2 separate agents, whom both noticed nothing wro...

#281434
Dec 13, 2011
197

Tdubb
TMobile!!!!! There contract SUCKS!!!!!!!

A little over a month ago, I got my first "SMART" phone, the Tmobile Mytouch. When I got this phone my 2 year contract was up, and I was shopping around for the best deal for a DAT...

#280267
Dec 09, 2011
167

Anonymous
TMobile - T-Mobile and Abusive Fee and Lies

After over 4 years and $8955.43 spent with T-Mobile I got hung up on TWICE by CEO Phillip Humms office staff. I was told quote "It really doesn't make a difference that your a ...

#277815
Nov 28, 2011
254

Anonymous
TMobile - T-mobile are crooks

T-Mobile is trying to charge me a month of service when I changed to Sprint 3 days into the month. After years of being a good and loyal customer this is how people are treated whe...

#276194
Nov 20, 2011
209

Zastekcub
TMobile service sucks

he problems I had with t-mobile are multiple, before i list them i recommend everyone to write their congressperson regarding t-mobile's unethical 200 contact ending fee; Especi...

#276189
Nov 19, 2011
232

Rabiddog
TMobile - T-Mobile is a terrible rip-off scam

Not only do I go bankrupt every month trying to pay their ridiculous charges and fees, the equipment and service is poor, the customer service agents are usually in a developing co...

#275802
Nov 18, 2011
278

Eddieisn...
TMobile: thank you for deceptive customer service!

Tmobile is really crafty when it comes to their customer service and i can't wait to leave them...hope they go down for not respecting a loyal client who after 10 years got taken f...

#273846
Nov 09, 2011
239

Anonymous
TMobile - Web Connect Coverage WEAK

NEVER get TMobile Web Connect! Coverage area sucks in many cities They will not waive termination fee even tho they agree WEAK coverage is consistent in area where you live. Very i...

#271929
Oct 31, 2011
214

Anonymous
TMobile - Surprise Billing

Four months into our contract, we deeply regret choosing T-Mobile. Every month brings new calls to a "service" agent to dispute charges. Some have recurred monthly because the last...

#271183
Oct 28, 2011
292

ERCozart
TMobile - T-Mobile: Get your marketing, development, and billing on the same page!!!

I have been a T-Mobile customer for over a year on an individual plan and went in to one of the stores to transition the account to a business plan. I had tried this over the phon...

#270889
Oct 27, 2011
221

Brucedan...
TMobile - T-Mobile did not provide contracted services

My wireless access device (T-Mobile Rocket) does not work with my desktop computer. When my laptop quit I transferred the device to the Rocket. It does not work. T-Mobile tried t...

#267565
Oct 12, 2011
261

VeganRei...
TMobile Customer Service Fail

I called tmobile tonight after my phone essentially bricked itself......I used it a couple times during dinner...then right after dinner I took it out, and the phone was stuck on a...

#267097
Oct 10, 2011
234

Starry C...
TMobile - T-mobile - Stop sending me bills!!

Last year, around this time exactly, I was homeless and needed a prepaid phone until I got myself a place and back on my feet. I got a prepaid from T-mobile and it was chea...

#265874
Oct 03, 2011
279

MommyAmb...
TMobile isn't willing to help customers!

I'm pissed because I didn't pay $6 of my bill this month, so they suspended my phone. I figured if I didn't pay six measly dollars it would be tagged onto my next bill...

#265405
Oct 01, 2011
425

Yector
TMobile....what happened???

Ever since the beginning of 2011 T-mobile's service has gone downhill. I've browsed the T-mo posts and have noticed the spike in complaints for the 2011 timeframe. I've also notice...

#265236
Sep 30, 2011
280

Pauoaroad
TMobile - T-Mobile applied unauthorized charge for international call via calling card

T-Mobile has billed me extra $235.41 for International Calls charge on 9/28/2011 , I informed T-Mobile’s customer representative (Jesse and his supervisor, Linda) that I had used...

#265018
Sep 29, 2011
286

MrsJB365
TMobile Store Neglected Customer

Terrible Customer Service : Tmobile Springfield mall store. Sales rep neglects me BY picking up the phone ( 2 other reps there doing nothing) meanwhile he has my license. I tell me...

#264885
Sep 28, 2011
239

Da Dawg
TMobile - T-Mobile Does Not Know how to take extra charge

I had a free trial of T-Mobile TV for 30 days on my new Droid. I knew better then to sign up for it. I reminded myself at 28 days to cancel it. The next billing month I got charg...

#263898
Sep 24, 2011
315

Dmcrawford
TMobile Out of coverage due to move $1000.00 to cancel

We have been a customer of TMobile for over 8 years with 5 lines, unlimited everything. We moved out of coverage to a rural area where there is NO coverage. We called for a servi...

#263354
Sep 21, 2011
366

Bjdavids...
TMobile - T-Mobile Doesn't Allow Upgrades When the Consumer Wants Them

I recently decided I needed to upgrade my phone. I went to Target and found they had some 4G phones I was interested in on sale. I do not like going to the T-Mobile stores as the...

#263052
Sep 20, 2011
262
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Related Information

Cellular Phone
Cellular telephone (also called mobile telephone) became irreplaceable in everyday life of any civilized modern person. Its concept was created by AT&T after the Second World War, but at that moment no technologies for its creation were available. The first cellular telephone for widespread use was presented by Motorola in 1983 and it worked by means of short-wave analog or digital telecommunication in a wireless connection established between a telephone and a relatively nearby transmitter. Tern 'cellular' is used because the system works many base stations divide thus a service area into multiple 'cells'. Cellular calls are transmitted from base station to base station while subscriber travels from cell to cell, like it was practiced in first car (mobile) phones.

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